Xbox Live account HACKED and Credit Card used

:)

 

Microsoft Account Hacked

How did they hack your account?

Offtopic, does anyone know how to remove the credit card number from a microsoft account, because I want to do that, because I have no plans to buy any digital games, and don't want someone hacking the account and knowing my credit card.

 

How to Manage your Xbox LIVE payment options

Overview

You can choose to use more than one payment method for your Xbox LIVE account. The payment options include credit cards and PayPal accounts. You can use these payment options to buy items from Xbox LIVE Marketplace.

The 2-year Xbox LIVE Gold Contract uses only credit cards as the payment option. The other payment options like Debit Cards, Prepaid cards and PayPal are not valid for this subscription. However, you can change your payment to another credit card.

If it is before the end of the two years and there is no credit card associated with your account, it is assumed you have terminated the subscription, and you will be charged an Early Termination Fee and any applicable taxes.

It is easy to edit your payment options on your console or at Xbox.com

Steps to Follow

Add or change a payment option using your console

1) Use your Xbox LIVE gamertag to Sign in.

2) Proceed to Settings and then select Account.

3) Select Manage Payment Options, and then choose either of the following:

• If you want to add a new credit card, select Add Credit Card.
• If you want to use your PayPal account on Xbox LIVE, select Add PayPal. You will be required to enter your PayPal username and password. Follow the instructions to add PayPal as a payment option. You cannot use PayPal as a payment option for the 2 year Xbox LIVE Gold Contract. PayPal is not available in all regions.

4) After making changes to payment options, select Update Payment Option.

Add or Change a payment option on Xbox.com

1) Go to My Account.

2) Select Payments and Billings and click on Manage Payment Options.

3) You may be required to Sign in using your Microsoft account (email and password).

4) Proceed to do either of the following:

If you want to edit a payment option, select Edit.

If you want to add a payment option, you can do either of the following:

• Click on Add New Credit Card and enter the credit card information
• Click on PAY with PayPal and follow the instructions.

 

Let me guess you used a third party site to gain fifa points or players?

 

Did you by chance contact your Credit Card company???? I mean it would make sense IMHO. Do your parents know of the charges??? You can easily file a report against this "hacker" through the console features... In fact that is the ONLY way. In the
future Please, do not give any personal information out. GOOD LUCK!!!

 

Also I would contact support on the phone and open an unauthorized access on your account.

 

I had this happen to me before they bought fifa 13 and I do not play any kind soccer game. I researched what may be the cause and surprisingly this has been going on for awhile now and they always purchase fifa. My advice would be to reset your pass and
your account on all consoles. You can do that using this site which will require them to input your password when you redownload your account on your current console. To do this search the privacy/security page on this website.

 

Double post sorry. EA was compromised so make sure your XBL pass isn't the same for your EA account.

 

First of all, thank you for the advices.

No, I didnt use any website to gain points or player nor did I give my information out, that is why I believe it was a failure on Microsofts security system. I already contacted my credit card company, but they havent answered yet if they are going to give
my money back. If they dont, I really hope Microsoft track the hacker and do it.

I already did everything that is possible (reset password, account, etc), I even contacted the support and the guy told me that he already sent it to the Advocacy Team, but he told me to open a topic here anyway. And Ciphuer, Ive read something about FIFA
being the easiest game to hackers to invade other accounts, but I havent found any solution for that...

 

[quote user="ShakingBrush55"] Ive read something about FIFA being the easiest game to hackers to invade other accounts, but I havent found any solution for that...[/quote]

E.A or Origin require you to sign up with an email and password to create an account, you need to make sure both of these are different to what you use on your xbox live account.

E.A are a very unsecure company and people use that to gain access to your connected accounts.