XBOX Live 14-day Gold Trial not working

RichardBremner · Oct 29, 2017

Hi there, I just received a new xbox one and it came with Morrowind Online and a XBOX Live 14-day GOLD trial. I entered the Gold Live Trial code during setup. I then started the game and after it had downloaded updates and was ready for me to continue
it said I required the Gold Live membership to continue. It showed the menu with the various options to buy a subscription but didn't recognize that I HAVE just entered the Gold Live Trial.

Please help.

:)

logrant710 · Oct 29, 2017

Prepaid code problems

Also have the same problem with my 48 hour xbox live gold trial and my 14 day xbox live gold trial.

buckshot978 · Oct 29, 2017

14 day trials?

i did the same but now my xbox live gold has ended and i put the 14 day gold trial card code in it accepted it but its saying i still am not gold and i dont know why i should have 14 day gold trial

Daft Badger · Oct 29, 2017

Trials only give you access to some xbox live gold features,they do not make your account the same as having a full gold subscription.

Some games will not let you play online with a gold trial,you would need a full gold subscription.

RichardBremner · Nov 1, 2018

Trials only give you access to some xbox live gold features,they do not make your account the same as having a full gold subscription.

Some games will not let you play online with a gold trial,you would need a full gold subscription.
Click to expand...

Thanks Daft Badger, I wish that was on the paperwork before you buy or the sales people tell you.

GamersGala

Dear Support,

Thank you for the fast reply!

Er...my question is that a 'xbox game pass ultimate 14 days trial codes' could be used/sold as 'xbox game pass 14 days trial code' or 'xbox gold live 14 days trial code', right?

I understand that a xbox game pass 14 days trial code or a xbox live gold 14 days trial code can't be used/sold as xbox game pass ultimate 14 days trial code for sure.

Because a 'xbox games pass ultimate 14 days trial code' equals a 'xbox game pass 14 days trial code + xbox live gold 14 days trial code', so for new Microsoft/Xbox accounts, a 'xbox game pass ultimate 14 days trial codes' could be used/sold as 'xbox game
pass 14 days trial code' or 'xbox gold live 14 days trial code' , right?

Please help to clarify.

Thanks again for your time!

XBF Brad A

Hello Cianka,

that is why unable to get the backward compatible games. They will not work with the 14 day trial unfortunately. In this link

describing Xbox live gold there is a section explains the trials.

With an Xbox Live Gold 2- to 14-day trial, you can get Xbox One Games with Gold, and discounted Gold deals.

If it was a one month trial you could get the backward compatible games.

Thanks,

Brad

logrant710

Also have the same problem with my 48 hour xbox live gold trial and my 14 day xbox live gold trial.

Sainted Bain

if u buy a xbox console then u will get given a 14 day free trial but xbox dont give away 14 days free trial for xbox live gold

geekfather

The 14 day trial you were given is a limited one and not a full gold trial. The 14 day trials usually came with certain games and normally only work with those games. They do not give you 100% access to Live though.

XBOX Live 14-day Gold Trial not working