XBOX LIVE 12M GOLD CODE ISN'T BEING ACCEPTED

Discus and support XBOX LIVE 12M GOLD CODE ISN'T BEING ACCEPTED in XBoX on Consoles to solve the problem; When I've entered the 25 digit code, it came up with an error message: XBOS-3013 e1cd6b67-dfbf-46a5-9e63-2b46bc02d914 2017/05/30 - 16:02:04 UTC... Discussion in 'XBoX on Consoles' started by LEICESTER2K10, May 30, 2017.

  1. LEICESTER2K10
    LEICESTER2K10 Guest

    XBOX LIVE 12M GOLD CODE ISN'T BEING ACCEPTED


    When I've entered the 25 digit code, it came up with an error message:

    XBOS-3013

    e1cd6b67-dfbf-46a5-9e63-2b46bc02d914

    2017/05/30 - 16:02:04 UTC

    However this is not recognised on your support system. The prepaid voucher came with my new Xbox, why won't it work?

    :)
     
    LEICESTER2K10, May 30, 2017
    #1
  2. WIESIL
    WIESIL Guest
    XBox Live tenure

    I checked my gold tenure on the link eG x Thee Elf posted and mine says

    Prepaid 12M Xbox LIVE Gold this one isn't canceled

    Prepaid 12M Xbox LIVE Gold canceled

    Prepaid 12M Xbox LIVE Gold canceled

    Prepaid 12M Xbox LIVE Gold canceled

    gold 1 month free trial canceled

    but yet I have no number next to my name
     
    WIESIL, May 30, 2017
    #2
  3. grishnaar
    grishnaar Guest
    Tried to redeem 12M gold and got 12M play pass instead, help?

    So my Xbox Live Gold is about to expire on the 14th and I finally had enough rewards points to get a 12M gold code. I clicked on my goal, its been set as my goal for over a year and hit redeem. Got my code emailed and redeemed it. I go to my account page
    to confirm the extension of my gold membership and see that its not there and instead I have 12M of xbox play pass.

    My transaction history shows that I did indeed redeem 12M of play pass, but I know for certain that I clicked on redeem from my goal which is still and has been set for 12M of gold.

    Just hoping that since for whatever reason 12M of play pass and 12M of gold are both the same price that it could possibly be exchanged somehow.
     
    grishnaar, May 30, 2017
    #3
  4. WIESIL Win User

    XBox Live tenure

    I checked my gold tenure on the link eG x Thee Elf posted and mine says

    Prepaid 12M Xbox LIVE Gold this one isn't canceled

    Prepaid 12M Xbox LIVE Gold canceled

    Prepaid 12M Xbox LIVE Gold canceled

    Prepaid 12M Xbox LIVE Gold canceled

    gold 1 month free trial canceled

    but yet I have no number next to my name
  5. RPM Bibblefish Win User

    excuse me

    Errr...........Since 1st November 2010 xbox live has cost $9.99 a month, before that it was $7.99

    Old Price

    1M Gold: $7.99

    3M Gold: $19.99

    12M Gold: $49.99

    Starting Nov 1, 2010

    1M Gold: $9.99

    3M Gold: $24.99

    12M Gold: $59.99
  6. WPAK Win User

    Xbox ultimate

    Hi there,

    since you already had Ultimate before then if you decide to upgrade to Ultimate and you currently have 12m Gold, then the 12m Gold will be converted (via a specific ratio) to Ultimate, I think it's 12m Gold convert into 4m of Ultimate, more details can be
    found in the FAQ here:
    https://www.xbox.com/live/gold/upgrade
  7. smileskybird Win User

    Xbox One Total Cost

    Sometimes NZ retailers sell 12M gold for about $48. I remember Xbox Live offered 12M gold for $47 during my 1st year at the start of 2011, that was like a Microsoft promo I saw on my Dashboard.
  8. DigitalJunkie32 Win User

    Xbox Live Cloud Storage

    I just used a 12M Xbox live gold card that my wife bought me at Staples
Thema:

XBOX LIVE 12M GOLD CODE ISN'T BEING ACCEPTED

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