XBOX LIVE 12M+1 NOT WORKING...PLEASE HELP!

Discus and support XBOX LIVE 12M+1 NOT WORKING...PLEASE HELP! in XBoX on Consoles to solve the problem; I need help, this was a gift with no receipt and was NOT SCRATCHED until I scratched it, can you identify the issue, please? XBOS-5002... Discussion in 'XBoX on Consoles' started by PitytheJeffu, Dec 28, 2016.

  1. PitytheJeffu
    PitytheJeffu Guest

    XBOX LIVE 12M+1 NOT WORKING...PLEASE HELP!


    I need help, this was a gift with no receipt and was NOT SCRATCHED until I scratched it, can you identify the issue, please?

    XBOS-5002
    36c51c7f-632c-4095-9a8a-c6453390a3d2
    2016/12/28 - 17:48:26

    :)
     
    PitytheJeffu, Dec 28, 2016
    #1
  2. WIESIL
    WIESIL Guest
    XBox Live tenure

    I checked my gold tenure on the link eG x Thee Elf posted and mine says

    Prepaid 12M Xbox LIVE Gold this one isn't canceled

    Prepaid 12M Xbox LIVE Gold canceled

    Prepaid 12M Xbox LIVE Gold canceled

    Prepaid 12M Xbox LIVE Gold canceled

    gold 1 month free trial canceled

    but yet I have no number next to my name
     
    WIESIL, Dec 28, 2016
    #2
  3. eG x Thee Elf
    eG x Thee Elf Guest
    XBox Live tenure

    WIESIL,

    Do the subscriptions say "cancelled" or did you mean expiration date? For example, does it look something like this:

    Prepaid 12M Xbox LIVE Gold, Purchase Date: 1/1/2013, Expiration Date: 1/1/2014

    Prepaid 12M Xbox LIVE Gold, Purchase Date: 1/1/2012, Expiration Date: 1/1/2013

    Prepaid 12M Xbox LIVE Gold, Purchase Date: 1/1/2011, Expiration Date: 1/1/2012

    Is this something similar to what your's looks like? You also mentioned that you have no number? Did you mean you have a zero or nothing is displayed when you look on your Xbox 360/Xbox One? You may have no choice but to wait for one of the Support members
    to chime in to investigate what is going on.
     
    eG x Thee Elf, Dec 28, 2016
    #3
  4. WIESIL Win User

    XBox Live tenure

    I checked my gold tenure on the link eG x Thee Elf posted and mine says

    Prepaid 12M Xbox LIVE Gold this one isn't canceled

    Prepaid 12M Xbox LIVE Gold canceled

    Prepaid 12M Xbox LIVE Gold canceled

    Prepaid 12M Xbox LIVE Gold canceled

    gold 1 month free trial canceled

    but yet I have no number next to my name
  5. eG x Thee Elf Win User

    XBox Live tenure

    WIESIL,

    Do the subscriptions say "cancelled" or did you mean expiration date? For example, does it look something like this:

    Prepaid 12M Xbox LIVE Gold, Purchase Date: 1/1/2013, Expiration Date: 1/1/2014

    Prepaid 12M Xbox LIVE Gold, Purchase Date: 1/1/2012, Expiration Date: 1/1/2013

    Prepaid 12M Xbox LIVE Gold, Purchase Date: 1/1/2011, Expiration Date: 1/1/2012

    Is this something similar to what your's looks like? You also mentioned that you have no number? Did you mean you have a zero or nothing is displayed when you look on your Xbox 360/Xbox One? You may have no choice but to wait for one of the Support members
    to chime in to investigate what is going on.
  6. RPM Bibblefish Win User

    excuse me

    Errr...........Since 1st November 2010 xbox live has cost $9.99 a month, before that it was $7.99

    Old Price

    1M Gold: $7.99

    3M Gold: $19.99

    12M Gold: $49.99

    Starting Nov 1, 2010

    1M Gold: $9.99

    3M Gold: $24.99

    12M Gold: $59.99
  7. smileskybird Win User

    Xbox One Total Cost

    Sometimes NZ retailers sell 12M gold for about $48. I remember Xbox Live offered 12M gold for $47 during my 1st year at the start of 2011, that was like a Microsoft promo I saw on my Dashboard.
  8. DigitalJunkie32 Win User

    Xbox Live Cloud Storage

    I just used a 12M Xbox live gold card that my wife bought me at Staples
Thema:

XBOX LIVE 12M+1 NOT WORKING...PLEASE HELP!

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