xbox live 1$ a mont

Hey there!

Generally that offer is for users new to Xbox Live, if you power cycle your Xbox One by pressing the power button for 8-10 seconds (until your Xbox One powers off), does the advertisement still show for you?

thats old bro you can only get 3 months of xbox live gold when you buy a new xbox if you already have one you can't get 1 mont free again

As you don't remember your account email, you can try to proceed with the account recovery form, in that way you're going to submit a ticket with Microsoft account recovery team https://account.live.com/acsr

You can try all the emails you remember or if you had a phone number attached to the account, you can use that too.

If you're not able to recover the account or if you don't want to do that, the next step is contact your bank and ask them one of the next:

A. Block all the incoming charges from Microsoft
B. Ask them to freeze / block the current card and get a new one

I don't know what email what the account on..

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Noh

Just to double check, are you able to see this transaction in your Microsoft account order history?
https://account.microsoft.com/billing/orders

Don't forget to check with each email address in case you have more than one

PS: please don't share personal information like emails or similar. Here in the forums no one can access / view / modify account details due to privacy and security reasons