Xbox liga, mas não inicia. Me ajudem por favor! [Mod Translation - Xbox turns on, but does...

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing issues with not being able to display any images on your TV when your console is on.

If you console is simply powering on, but you are getting a blank screen on your TV, I would recommend that you

reset your display settings on your console and see if this allow you to be able to correctly display an image on your TV.

This can be by following these simple steps:

1. If there's a disc in the Xbox One console, eject it.
   
2. On the console, press and hold the Xbox button for 10 seconds to turn off the console.
   
3. Press and hold the Xbox button and the
   Eject button until you hear a beep to turn on the console. You’ll hear one beep right away and a second beep 10 seconds later. The power light will flash on before the second beep.
   Don’t let go until the second beep occurs.
   Note If you have an Xbox One S All-Digital Edition, you’ll need to press and hold the
   Xbox button and the Bind button instead, as your console does not have an
   Eject button.
   
4. In either case, this will boot your console in low resolution mode (640 × 480). To reset this setting, press the
   Xbox button to open the guide. Go to System >
   Settings > Display & sound > Video output, and then select the resolution you want from the Display dropdown.
   

Give this a try and let us know if this works for you.

Obrigado pela ajuda, mas não funcionou. Não aparece a tela verde de inicio!

[Translation-Thanks for the help, but it didn't work. The green start screen does not appear!]

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing issues with not being able to display any images on your TV when your console is on.

If you console is simply powering on, but you are getting a blank screen on your TV, I would recommend that you

reset your display settings on your console and see if this allow you to be able to correctly display an image on your TV.

This can be by following these simple steps:

1. If there's a disc in the Xbox One console, eject it.
   
2. On the console, press and hold the Xbox button for 10 seconds to turn off the console.
   
3. Press and hold the Xbox button and the
   Eject button until you hear a beep to turn on the console. You’ll hear one beep right away and a second beep 10 seconds later. The power light will flash on before the second beep.
   Don’t let go until the second beep occurs.
   Note If you have an Xbox One S All-Digital Edition, you’ll need to press and hold the
   Xbox button and the Bind button instead, as your console does not have an
   Eject button.
   
4. In either case, this will boot your console in low resolution mode (640 × 480). To reset this setting, press the
   Xbox button to open the guide. Go to System >
   Settings > Display & sound > Video output, and then select the resolution you want from the Display dropdown.
   

Give this a try and let us know if this works for you.

Thank you for taking the time to provide us with that feedback.

At this point, I would have to recommend
restoring your console back to factory defaults via USB.

Keep in mind in order to do this, you will need to meet two perquisites:

• A Windows-based PC with an internet connection and a USB port
• A USB flash drive with a minimum 6 GB of space formatted as NTFS

If you are able to meet these, then you should be able to restore your console using this method, and this should allow you to be able to use your console once more.

I hope this is of some use to you.

Hi Lucas,

Thanks for the reply. We recommend trying an
offline update. Sounds like the update is corrupt causing this issue. Try this and let us know.

Thanks,

Brad

Oi! Tentei fazer o procedimento, mas nenhum funcionou. Agora está em tela preta! As vezes não inicia!

[Mod Translation - Hi!
I tried to do the procedure, but none worked.
Now it's on black screen! Sometimes it doesn't start!]

Hi Lucas,

Thanks for the reply. We recommend trying an
offline update. Sounds like the update is corrupt causing this issue. Try this and let us know.

Thanks,

Brad