[Xbox launcher] Same Email gives me two different account

Discus and support [Xbox launcher] Same Email gives me two different account in XBoX Accessibility to solve the problem; Hi, I logged in the Xbox software on my main PC and played a bit, and when I try to connect on my laptop, using the same Email, it connects me to a... Discussion in 'XBoX Accessibility' started by itskuza, Jul 18, 2022.

  1. itskuza
    itskuza Guest

    [Xbox launcher] Same Email gives me two different account


    Hi,

    I logged in the Xbox software on my main PC and played a bit, and when I try to connect on my laptop, using the same Email, it connects me to a different account, on which I have nothing.

    Thanks in advance for a solution

    Kuza

    :)
     
    itskuza, Jul 18, 2022
    #1
  2. Lucas Lauer Win User

    [Xbox launcher] Same Email gives me two different account

    Hello, itskuza. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

    When you sign in to this laptop, is your gamertag the same as your computer? If so, this is just a sync issue. If it shows a different gamertag, you are signing in with a different account since you cannot have two Xbox profiles on one Microsoft account.

    Feel free to ask back any questions.
  3. KindGryphon Win User

    cant sign into a Xbox account because of two accounts under same Email

    I am trying to sign into minecraft using the Xbox account but I somehow have 2 accounts under the same Email and there is no option to enter just the game tag and the password. I had this problem every time I reinstalled minecraft launcher and had so sign and and before I got over the issue somehow but now I just cant find a fix for it. it basically signs me into the account that doesnt have minecraft instead of the one that does and they are both under same email but have different game tags. help please ;-;
    Its simply not possible to have two xbox accounts (gamertags) under the same email.

    For example, If i try to create a second xbox account (gamertag) using the same email it tells me i cant because an account already exists under that email.

    The email you used for each account might be VERY similar but they cant be exactly the same.

    You need to somehow figure out what email you used for the correct account you are trying to access. could be the difference between *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** vs *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** or something simple like that.
  4. KindGryphon Win User

    i have two accounts that have the same emails same password but one i use primary and the other i made by accident but when i try to login to my main account it logins to the account made on accident.

    I have two accounts with identical email addresses and passwords, one of which I use for my Xbox and the other of which I created accidentally, but when I attempt to log into my primary account, it logs into the accidental account, and I'm not sure what to do.
    There has to be some sort of slight difference in the emails. Even if its just a very minor difference.

    Its not possible to have two different Microsoft/Xbox accounts under the same exact email address.

    How else would it know what account to log you into if it allowed you to have two accounts under the same email? It just wouldn't.
  5. nolang_33 Win User

    Minecraft migration

    I did I used the same email but when it brings me to the launcher it has a different username and says play demo because that account doesn't own minecraft it uses my xbox/microsoft account instead of my mojang account and when I try to change to my mojang account it says "Something went wrong in the log in process."
  6. Jesse E' Win User

    Two Accounts with the same email

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    It isn't quite possible to have 2 accounts on one email address. Once a gamertag is attached to an email, you can't use that email for a different account. Kindly check the emails you have for where the second account is located.
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[Xbox launcher] Same Email gives me two different account

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