Xbox keeps turning off

Tiincon · Apr 14, 2018

my xbox keeps randomly turning off within 1-2 minutes of turning it on, sometimes it turns off 10 seconds after I turn it on. I have tried all the possible solutions that were posted up online such as movingly it to a cooler place, making sure it wasn’t
plugged in right and even tried to update it offline but none of these worked is my xbox broken or is there a way to fix this.

:)

pickcityaj21 · Apr 14, 2018

My Xbox keeps turning off

my Xbox one keeps turning off

geekfather · Apr 14, 2018

Xbox keeps turning off

I woul suspect that your console needs to be sent in for repair. It really sounds like the GPU is overheating and thus causes the XBOX to turn off or give you the no signal (meaning the GPU is not sending a signal). Are you hooked up through a HDMI cable
or the regular ones that came with the XBOX? Bad cables can cause this especially if they short out. I am just throwing this out as I did not see you mention whether that was tried or not. Otherwise here is link for repair:

support.xbox.com/.../repair-process

Good luck and let us know what happens

gds1972 · Apr 14, 2018

Hi

Can you please try following all of the steps in the console turns off
unexpectedly support guide if after following this guide the problem is still present then you may need to
send your console for servicing.

Mad Cow Dizease

Which type of A/V connection are you using and has thing begun out of the blue? Check your cables to make sure they're in good condition (try unplugging and re-connecting them before/after turning on your system) and perhaps try resetting the console display
settings:
http://support.xbox.com/en-US/xbox-360/settings-and-initial-setup/tv-or-monitor-screen-is-blank-while-connected

XBF Jeremy Z

Hiya Dhd,

Thank you for contacting Forum support.

Sorry to hear this is happening, but please try to use this link for more support:

Troubleshoot Xbox One unexpectedly turning off

Let us know if this helps you!

CuRSeD Sxtan

I had this same problem at one point. What I had to do was to go get it cleaned. Sometimes, dust can get inside of the Xbox and clog up everything. If its under warranty, you could go to https://support.xbox.com/help/hardware-network/warranty-service/console-warranty and
put in your console information, If its not under warranty, you could either pay Microsoft to fix it, or you could either go to a shop and get it done, or look up some YouTube videos.

xFallenDown x5

It sounds like the xbox is overheating. I recommend that you send it in for repairs

DeusCriolo

Are you in the preview program?

if yes don’t worry I have the same problem because I am on a preview too ms should fix it on the next update.

Xbox keeps turning off