Xbox keeps telling me I need gold even though I have it

Discus and support Xbox keeps telling me I need gold even though I have it in XBoX on Consoles to solve the problem; my Xbox keeps telling me I need to get gold but I have it and it won't let me do anything 158b8054-2093-4618-acf8-26aef5bfbd1f Discussion in 'XBoX on Consoles' started by DAT FAT VL DOSE, Apr 7, 2018.

  1. DAT FAT VL DOSE
    DAT FAT VL DOSE Guest

    Xbox keeps telling me I need gold even though I have it


    my Xbox keeps telling me I need to get gold but I have it and it won't let me do anything

    :)
     
    DAT FAT VL DOSE, Apr 7, 2018
    #1
  2. Stray2615
    Stray2615 Guest
    Xbox is telling me to get Gold even though I have it?

    Maybe say something nice about Microsoft on the ign Xbox lobby so they put it back on for you.
     
    Stray2615, Apr 7, 2018
    #2
  3. Closingracer
    Closingracer Guest
    Xbox is telling me to get Gold even though I have it?

    Meh I don't need them that much
    Xbox keeps telling me I need gold even though I have it [​IMG]



    Sent from my iPhone using Tapatalk
     
    Closingracer, Apr 7, 2018
    #3
  4. Mister Kernel
    Mister Kernel Guest

    Xbox keeps telling me I need gold even though I have it

    Hi there DAT FAT VL DOSE! Thanks for reaching out to us!

    When you get a chance, let's try signing out of the console then sign back in. Are you still being prompted to purchase Xbox Live Gold?

    Be sure to keep us posted!
     
    Mister Kernel, Apr 10, 2018
    #4
  5. Mister Kernel Win User

    Xbox keeps telling me I need gold even though I have it

    Hi there DAT FAT VL DOSE! Thanks for reaching out to us!

    When you get a chance, let's try signing out of the console then sign back in. Are you still being prompted to purchase Xbox Live Gold?

    Be sure to keep us posted!
  6. TheJackah Win User

    Xbox is telling me I don't have gold even though I do

    Hey SAM4303,

    You're experiencing a different issue to the creator of this thread.

    Your issues appear to be related to the current service status, which is being worked on.

    You can see updates for this here:
    support.xbox.com/.../xbox-live-status

    In the future, please try to create your own thread so that you can get the best support possible! :)
  7. JimmyLennon Win User

    Xbox is telling me I don't have gold even though I do

    Sorry to hear about your troubles that sounds very odd? Are you sure it was 4months? I would check to make sure it was. But if your sure then maybe contact support.
  8. SuPeRaKs13 Win User

    Xbox is telling me I don't have gold even though I do

    hi, I have bought the xbox live so everything is affixed on email and then I go I see the bill , at that point I decided to go to eliminate my credit card and automatically renew Xbox Live but do not turn off and I disappears the gold

    Please help I'm desperate

    thanks
  9. SAM4303 Win User

    Xbox is telling me I don't have gold even though I do

    I am having the same problem it wont let me play online or be in parties and its getting quite annoying my live doesnt renew for another 15 days
Thema:

Xbox keeps telling me I need gold even though I have it

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