Xbox issue: can't redeem my Spotify premium code

To be able to redeem your code, you must be new to Spotify Premium. If you’ve subscribed to Spotify Premium or have previously taken a trial or introductory offer, you’re ineligible for this offer. If you are eligible for Spotify Premium and other
issues prevent you from redeeming your code, visit https://support.spotify.com to solve your access issues.

I did get the code for Xbox Game Pass Ultimate (did came with Spotify Premium as well), and redeemed it but didn't get me Spotify Premium, but I'll see what I can do

Hi there Tyler,

Thanks for reaching out here in Xbox forums. As mentioned above, we recommend to contact
Spotify Support. I recommend trying to log in on another device and try going through the Forgot Password process. You may create a new account if you'd like. For more information,
visit the Spotify website.

Hope this helps.

I clicked on redeem code

After receiving the message

In my xbox live messages

I keep getting

"incorrect username or password" on spotify's website

Shall I just make a new Spotify account?