Xbox isn’t turning on after failed update

Hello there @RG_Frost, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I am sorry to know about the console situation; However, I believe your console might need just a system refresh to perform the system update successfully. I would like you to go through the following steps to perform a quick power cycle.

I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

If you are still getting the same issue, I would like you please to kindly follow the instructions below to physically reset your console:

- Turn off the console unplug all the cables then re-plug them back again.

- Since the console is an all digital one, click on the "Bind" button, after 10 seconds click the home "X" button just once without letting go of the button. Throughout the whole process you will hear two beep sounds and end up with a troubleshooting page. On your screen. You will need to select the "Reset this Xbox" option and choose "Reset and keep my games and apps".

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

In case all previously mentioned troubleshooting steps weren't helpful, the next solution would be to perform an offline system update. In the link below you will be directed to everything you need to know about the offline update and how to run it.

The link: Perform an offline system update | Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Try turning off your xbox and turning it back on after you fail to update once more like immediately after

Update: Power-cycled again after failing to update during xbox setup (after having done factory reset), in which update got to same point, about 52%, before shutting down.

I'm now stuck in a loop where I can either run the update again, which fails, or turn off the xbox.

I'm looking into updating offline via another factory reset, but don't have a flash drive handy today to try this...

Hey JustDeathridge!

I would say that if you are having problems with the controller after completing all the troubleshooting steps on

Troubleshoot your Xbox One Wireless Controller, then I would probably contact
customer support
directly so that they can outline what offers they have for service of the controller.

Hope this information helps resolve the issue

Thanks!

Mine failed once right after the update, I turned off the console, powered it back up and after the console completely powered back up, I then turned on the controller and all was good to go.

Didn't have to resynk the controller at all.