Xbox isn’t connecting to internet

Hi Saleh, my name is Oskayra and I will be happy to help you.

If your console is connected to a Wi-Fi network, check the signal strength

To check the Wi-Fi signal strength of your Xbox console, follow these steps:

Open the Xbox guide.

Select "Profile & System" > "Settings" > "General" > "Network Settings".

In the "Wi-Fi Network" section, look for the "Signal Strength" option.

The signal strength will be displayed on a scale of 1 to 5, with 1 being the weakest signal and 5 being the strongest signal.

If the signal strength is weak, try moving closer to the router. since that may be the reason why it disconnects. If the signal is very low, you can try using a Wi-Fi extender to increase your network coverage.

Another option is to use an Ethernet cable as it provides a more stable connection.

If none of this works for you, it is most likely that the Xbox is defective or your WiFi is limited, you could try to reset it or take your Xbox to a technical service.

Best regards, Oskayra.

No error code.it just says must be online. When i go to settings I get the its all good message when i check the connection

I always get the “its all good”

I check for service status This can cause issues sometimes i find

I turn off my Modem wait a minute turn it back on and when it is booted up, turn the Xbox back on and it works, happens a few times a year to me ,