Xbox is telling me y gold ran out when it actually ends on April 12

Today I went on my Xb1 to watch some Netflix but it tells me that I have no more Gold. But I just checked my email and my membership actually ends on April 12.

:)

 

"Stay gold: renew now" message from home screen won't go despite renewing

Christmas 2013 my gold account was coming to an end and in the few weeks before it ran out, i got the big green picture of a controller on my home screen telling me to renew now !

When i did renew my gold, i expected that message to be gone and replaced with the usual new features about games and offers etc... instead i am still seeing that green picture telling me to renew when i have many months of gold left.

One explanation i have is that when i was paying for my gold from a gift card, when i pressed enter for the code, the xbox crashed as it was loading up. when i rebooted i was relieved to see that it had indeed registered my 12 months gold but seemed to forget
to take away this annoying message from my home screen.

if there is anything i can do to remove it or tell my xbox home screen that it's all ok and i have renewed. I know it's nothing to important but it's annoying me

 

Gold code problem

I used a 12 month code before my gold ran out and now it ask me to buy gold

 

Ring support, they will be able to help you.

 

Also ignore the spelling mistake in the title