xbox is stuck on the error messge... (error code 0x80070490)..

Hi,

There are two common reasons as to why you're encountering issues turning on your device. This may be due to corrupted system files or a hardware failure. For us to point you to the best approach in resolving this issue, kindly answer following questions:

• Have you made any changes to your device before encountering this issue?
• Are there any external devices connected to your console? (e.g. USB flash drive, headset, external hard drive)
• Is your device connected to the Internet?

Meanwhile, we recommend performing a full power cycle on your Xbox One console. Completely rebooting your device may help resolve common issues. This process won't erase any of your games or data. Here are the steps:

1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
   
2. Unplug the console's power cable. Wait 10 seconds.
3. Disconnect all external devices connected to the console. Leave the Kinect Sensor and the controller.

Note: Be sure to wait 10 seconds. This step resets the power supply.

4. Plug the console power cable back in.

5. Press the Xbox button on your console to turn it on.

Hello Marcoantoni184,

Thank you for your post! I understand you are experiencing an issue with your Xbox One producing the error code: 0x80070490. To troubleshoot this, please check out this article: Error
0x80070490 or 80070490 occurs when you use your Xbox One or Windows 10 PC.

I hope this helps!

The error code is 0x80070490 and yes it's the only game coming up with this error

Error code support for error code (0x80070490) may assist.

Also check your network connection, whether its wired or Wifi. Damaged ethernet cable or interference with WiFi (wireless) signal can have a detrimental impact.

error-code-0x80070490 is not installing new games