Xbox is stuck on loading wheel when I try to log in my account

LeanBurrito1185 · Sep 21, 2016

Well there's nothing much more to say than the title I can log into any other profile on my Xbox and I can log into the profile on the app but when I try to log in through the Xbox it is stuck on the loading wheel

:)

xanadu1123 · Sep 21, 2016

cant log in

so I was getting off of ark I click on Netflix to load the app then it just kicks me off my account when I try to log in now its stuck at a half black loading screen with a spinning wheel ive done everything.....still doesn't work I'm assuming just buy another
xbox?

JKGelevate · Sep 21, 2016

Stuck at loading screen

Whenever I try to load FIFA with my xbox live profile I get stuck at the Messi loading screen with the loading circle/arrow on an endless loop. However when I'm not signed into any profile, I can go right in and play. As soon as I log back into xbox live
and load the profile, the game is stuck with the loading arrow again. Any ideas on how to fix it?

maxen · Sep 21, 2016

Try removing the profile from the console and redownloading it.

If you need further assistance, hit up the Support forums and someone will be able to assist you:
forums.xbox.com/.../default.aspx

maxen

Try removing the profile from the console and redownloading it.

If you need further assistance, hit up the Support forums and someone will be able to assist you:
forums.xbox.com/.../default.aspx

Tristan lewis1

So when I did that I couldn’t log back into my account because I'm stuck on a infinite loading screen so it never loads. So now i can’t log back into my account and now i can’t play any of my games up there

JustinSaldivar1

I’m unable to. I’m stuck in sort of loop when I try to log in into my account

Scrunty Nut

I'm having the same trouble as well! I've used my G923 on my Xbox one every week this year and every night so far this week with no issues whatsoever. Tonight I get on it and there's horrible lag when pressing the Xbox button, when loading games, when playing games.

F1 2022 took ages to load up, when I finally got on track the steering didn't work and the throttle was stuck on max.

I've just loaded up Forza Horizon 5 and the sound is very slow and choppy, the voice actors sound like they are talking into a fan, and the steering cuts in and out.

As soon as I disconnect the wheel it goes instantly back to normal.

Plugging the wheel into my PC shows no signs that the wheel is at fault.

Has there been a recent Xbox one update that could have caused this? I leave my Xbox on standby so I rarely notice when an update happens.

XBF Diego M

Hi yellowsnowi,

Thank you for posting on the Xbox forums. I'd be happy to help.

First, go ahead and do a hard restart and
power cycle. Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 5 minutes. Then re-connect and wait 60 seconds before turning on the Xbox.

If that doesn't help, then remove the account that cannot sign-in and then re-add the account with the correct log in credentials. If you are not sure how to remove and re-add a profile on the Xbox One, please follow this guide: https://support.xbox.com/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

I hope this helps!

Xbox is stuck on loading wheel when I try to log in my account