Xbox is broke

I used to have fun competitive fun, and for no reason I GET SUSPENDED for 3 weeks I see others over competitive and swearing on Xbox and just because I had to much fun on winning 1 person contacted Microsoft and they took his work and didn't even bother
to have an instigation or nothing things need to change for Xbox personal, I also contacted Microsoft and got a slap in the face, Hey Microsoft instead of picking on me do your Job and start banning hackers and madders. please get you priority straight.

p.s selling console buying ps4

:)

 

Xbox is broken

When i turn on my xbox it wont load the screen and it makes weird noises. If i send it back i get a comparable console back. My console is 3/4 years old so does this mean i get an console in return that is also 3/4 years old?

Because if I do it means the console i get in return will problably get broken in 2 years as well and i think its a waste of my money to get a comparable one back. Can anybody help me with these questions? Thanks alot

 

Xbox is broken

Hey there Nico!

Sorry to hear that you're having problems with the console.

Now, usually when you do send your console for repair, they'll fix the console that you have and only exchange it for another if the hardware problems are too severe for them to get it handled. You can get a repair done at our

Device Support page or by contacting
Xbox Support and having an agent help with that.

If it does get exchanged, I don't believe that it would be exchanged for one exactly the same age but it will be a similar model of console (like, if you had the X and you sent it in, you'd get another X]

When you get the order created and your console back, it'll also have 90 days more of warranty applied to it in case something else happens.

Hope that helped clarify what you were asking

Let us know how that goes

Thanks!

 

The enforcement team don't use the forums.

Any report filed against you is thoroughly investigated first before a suspension is issued.

An email would of been sent to the address linked to your account telling you why or you can check on the enforcement site
https://enforcement.xbox.com/home#sub-topic0-6 where you can also file for a case review if eligible.

Phone/chat support can't help as they are nothing to do with xbox live enforcement.