Xbox is a discrace

Discus and support Xbox is a discrace in XBoX on Consoles to solve the problem; Hey there White Infusion, I'm going to be echoing many of the statements by Smwutches, ngocphi and Daft Badger. The Enforcement teams don't use the... Discussion in 'XBoX on Consoles' started by White Infusion, Feb 22, 2017.

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  1. Mister Mascot
    Mister Mascot Guest

    Xbox is a discrace


    Hey there White Infusion,

    I'm going to be echoing many of the statements by Smwutches, ngocphi and Daft Badger. The Enforcement teams don't use the forums at all and they only communicate through a

    Case Review    . 24 Hour communications suspensions and Console Suspensions are not reviewable, however you can find more information in these cases through the communication sent by the teams to the email address associated with your Xbox Live Gamertag.

    If you believe the suspension was in error and if you're eligible, you can submit a case review using the steps

    HERE    , however sometimes you're asked to complete a short questionnaire before you can submit a case review. All of the questions refer to the

    Code of Conduct    , which you should review prior to filing the review. Remember that all suspensions are only enforced when a breach of the Code of Conduct or Terms of Service has happened. One of the common myths is that people who report another user for
    no reason will see that person suspended. This is not the case and in fact is subject to action as well for false reports which you can find more information about Enforcement Myths
    HERE.

    I understand that you're wanting to speak with someone about the support team interaction and there is two options. You can contact the phone team again and speak with another supervisor who can take a closer look at the actions performed during your interactions
    with the support team. Or you can certainly write a formal complaint if you'd like and mail it to our corporate office which is.

    Microsoft Corporation

    One Microsoft Way

    Redmond WA, 98052-6399

    United States

    Since there is nothing else that can be done on the forums here and since all of the questions in your post have been addressed we're going to lock this thread. If you have any other Xbox Support issues, please feel free to create a new thread in the appropriate
    forum.

    Thanks for your understanding!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Oct 31, 2018
    #16
  2. DanJoy123 Win User

    Disc Read Error

    This needs to be sorted out quickly. The amount of money we pay out for games, add-ons and xbox live subscription, its a discrace !
  3. White Infusion Win User

    Xbox is a discrace

    you are wasting your time looking forw impossible solutjon

    Call or email will be spammed and never answered as they would spend more time answering spam then enforcing or helping people I thought you wanted help not ask for something impossible

    You are given a chance the enforcement.xbox.com if upheld better change your behaviour

    FYI rep isn't a enforcement issue
    So if the system is accutaye why can i not file any complaint about the bans ive had, my game behaviour is perfectly fine i stick with the same 3 friends and play the same game as i have done for years, never once in m life used any cheating tactics (i.e)
    ddoss,lagswitch, software and i never message anyone about winning so its misterious to why i am banned , also the manager said it was due to file complaints against me cheating in some way , i am 100% against cheating i report people who cheat and leave
    a description, if you are a geniune gamer and not a microsoft rep you would understand that i have not breached the terms and conditions!! Im innocent and have been banned for no reason.
  4. ngocphi Win User

    Xbox is a discrace

    what the manager meant was you are wasting your time trying to bypass the system

    You may only use the enforcement site that's it

    There would never be a number and even if some miracle it would be useless to you

    You cant spam request the same info

    Also.robo callers and 100s of players would be spamming the line and noone would get help because the line would alwyas be busy

    Don't you think a moderated approach is better you cant ask more then once and you are in queue and you need to have an actual account this prevents spam

    All decisions are final and are actually investigated by multiple teans

    Wining is fine like 99.9% of live players do

    Wining badly isnt

    But you might want to check your spam or email or your enforcement site for the reason

    ThereThere is no way to contaft the enforcemtn team

    They have jobs to do like enforcing the rules of Xbox live and helping people not answering spam
  5. ngocphi Win User

    Xbox is a discrace

    what the manager meant was you are wasting your time trying to bypass the system

    You may only use the enforcement site that's it

    There would never be a number and even if some miracle it would be useless to you

    You cant spam request the same info

    Also.robo callers and 100s of players would be spamming the line and noone would get help because the line would alwyas be busy

    Don't you think a moderated approach is better you cant ask more then once and you are in queue and you need to have an actual account this prevents spam

    All decisions are final and are actually investigated by multiple teans

    Wining is fine like 99.9% of live players do

    Wining badly isnt

    But you might want to check your spam or email or your enforcement site for the reason

    ThereThere is no way to contaft the enforcemtn team

    They have jobs to do like enforcing the rules of Xbox live and helping people not answering spam

    Complete bogus i have done nothing to violate my terms, the whole reason ive been banned is from false reports and the manager on the phone said that a certain amout of file complaints will aitomatically ban you, look at the millions of forums/bideos of
    other people that have been banned for invalid reports, ive been a loyal gamer for years never once commited any offences and ive been banned due to a system that has alot of floors, also as of contact there should be some form of handling team that can acc
    verifiy with you and discuss the ban with you in person and actually here your case weather its 24 hours or permannent and as of spam thats riddicolou, thats no exscuse for them to not have a number an automated system wod rid any spam from reaching an enforcment
    agent.
    there is the pet team don't you get it?

    Therr is No line

    Only moderated forum

    If there is a line you would Never ever be able to get in so Mr how are you going to contact them if they get spammed ?

    You cant

    They have to burn a new number every time someone get called the phone companies would have a hay day with that
  6. ngocphi Win User

    Xbox is a discrace

    you are wasting your time looking forw impossible solutjon

    Call or email will be spammed and never answered as they would spend more time answering spam then enforcing or helping people I thought you wanted help not ask for something impossible

    You are given a chance the enforcement.xbox.com if upheld better change your behaviour

    FYI rep isn't a enforcement issue
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Xbox is a discrace