Xbox iPhone App shows me as playing a game for a different user on my Xbox

Hello GeekNJ_DL,

We hope that you are well today.

We just want to reconfirm it, are you just seeing this issue on your iPhone mobile? If this is so, we suggest checking on this article herre. Remote play on iOS devices (Known Issue Update) - Microsoft Community.

If not, then we would like to you to send feedback and report a problem. Provide feedback to Team Xbox | Xbox support

Submitting a bug through the Xbox App

1. Navigate to the top right of the application and select your Gamer pic icon,
   
2. Select "Feedback" in the drop-down menu,
   
3. Select "Report a problem",
   
4. Click "Give new feedback",
   
5. Add [Xbox Forum] in "Summarize your feedback," followed by feedback summary.
   
6. The category should automatically be selected.
   
7. Once complete, post the title of the bug report along with the submission date in this thread.
   

We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.



We will be glad to follow up and help you.

Sincerely,



Xbox Forum Moderator

Microsoft Community

IF your account automatically logs in then it will show whatever game is currently running regardless if it's your account playing it.

Geri - sorry for the delay.

The situation here is that I have multiple accounts on the console... myself & my son-in-law. He switches to his account when he plays and I switch to mine when I play. Nothing fancy there.

On my iPhone, I am only logged in with my account in the Xbox app. I've never been logged in on my iphone to any other account. Even though I'm logged in to my Xbox account, the xbox app shows the last apps, etc that are used on the console, regardless of the account. If my son-in-law was logged in and playing High Hopes and I went to my status in the Xbox iPhone app, it would say I was in High Hopes, which I've never played.

Of course, if I'm logged into the Xbox console and playing a game, it would show that game in the iPhone Xbox app, It doesn't matter who is logged into the console, whatever is the active app is shown as if I'm playing. That is the "bug". I can't currently test this as my son-in-law is away and I wouldn't log into his account on the Xbox.

What appears to be occurring, and as far as I'm concerned is incorrect behavior, the Xbox console is assuming all logged in players are playing the active game on the console. It should not behave that way and should be the active user only, or maybe the last user, or whatever might be the use case. It's incorrect that the Xbox app is showing the game another account on the Xbox console is playing to be the one I'm playing just because I'm logged in,

Rebooting the console, which has occurred many times, has no impact on this behavior. I'm a little confused how Remote Play is involved here, but Remote Play is active but very infrequently used and doesn't seem to have a direct impact on this particular behavior.

If the appropriate behavior is that the Xbox status/active game will show for all players logged into an Xbox, then that is what I'm seeing. I'm just challenging that is the proper behavior.

Hi GeekNJ_DL,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand the inconvenience caused. As per description, you are wondering why the Xbox apps on your mobile will appear as the one playing on the different account login to your Xbox Series X. Let us check on this together and sort this out to assist your concern.

However, we’d like to know more about it in details so that we can provide a more accurate resolution for you. To start, please provide us information/answer on the following questions:

1. Where you able to log out your account on the console?
   
2. Did try to turn Off and On the console?
   
3. Where you able to turn off the remote play?
   

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.



Try to go to this link and check it. How to set up remote play | Xbox Support





All about the Xbox mobile app | Xbox Support





Just want you to inform that we have known issue with remote play on iOS. Please check on this article to get the information. Remote play on iOS devices (Known Issue) - Microsoft Community

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.

We will be glad to follow up and help you.



Sincerely,



Xbox Forum Moderator

Microsoft Community

If he's only swotching the account and not signing out of your account, it will so that since you're still signed in while he's playing.