Xbox iOS app crashes on startup

Discus and support Xbox iOS app crashes on startup in XBoX Games and Apps to solve the problem; Every time when I open the Xbox iOS app, it crashes. It makes the app completely unaccessable. Please fix this major bug!... Discussion in 'XBoX Games and Apps' started by Straed, Apr 22, 2017.

  1. Straed
    Straed Guest

    Xbox iOS app crashes on startup


    Every time when I open the Xbox iOS app, it crashes. It makes the app completely unaccessable.

    Please fix this major bug!

    :)
     
    Straed, Apr 22, 2017
    #1
  2. Certavici
    Certavici Guest
    Smartglass Won't Load IOS

    Quick update:

    New IOS Version (10.3) and the latest XB1 Smartglass update (released 29th March).

    No change, app still crashes on startup.
     
    Certavici, Apr 22, 2017
    #2
  3. zhjits
    zhjits Guest
    Xbox iOS app crashes when Network Extension API enabled

    If iOS device has app using Network Extension APIs enabled, Xbox app will crash immediately on launch. Unable to capture any useful information in iOS device log (only app started then terminated in a second) nor do I notice any crash log.
     
    zhjits, Apr 22, 2017
    #3
  4. Florianmsn
    Florianmsn Guest

    Xbox iOS app crashes on startup

    Hey Straed,

    I have the same issue as you have! Could you tell us which device you are using? My App is not working for a month or longer. Since the first time the App crashed after starting we had 2 or 3 updates for the App and an IOS update but still it is not working.
    I am using IPhone 6S and do always all the updates. I thought maybe it is a Problem about the IPhone 6s but a friend has the same and his xbox App works perfectly.

    Sorry for my bad English Xbox iOS app crashes on startup ;)
     
    Florianmsn, Apr 25, 2017
    #4
  5. Hey there Straed and Florianmsn,

    Can you please tell us which iPhone you're using and what version iOS you're using? Is it a beta version or standard released version?

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Apr 26, 2017
    #5
  6. Florianmsn
    Florianmsn Guest
    Hey Mister Mascot,

    i have the iphone 6s running IOS 10.3.1. Till today i used the standard version but from now on the Beta App. Misses Quinzel is helping me already here: iOS Smartglass will not open anymore
     
    Florianmsn, Apr 26, 2017
    #6
  7. Eggboy86
    Eggboy86 Guest
    Me too here!

    I use iPhone 7 Plus(iOS 10.3.1) and it worked totally fine a couple of months ago.

    When I tried to run it and failed to log in(later I knew there was Xbox Live outage), never run properly again just crash and crash.

    I upgraded iOS 2 times it occurred even hard reset and restore but not fixed.

    It seems a known issue for MS but it's simply not fixed yet.
     
    Eggboy86, Nov 2, 2018
    #7
  8. Certavici Win User

    Smartglass Won't Load IOS

    Quick update:

    New IOS Version (10.3) and the latest XB1 Smartglass update (released 29th March).

    No change, app still crashes on startup.
  9. Florianmsn Win User

    Xbox iOS app crashes on startup

  10. Florianmsn Win User

    Xbox iOS app crashes on startup

    Hey Straed,

    I have the same issue as you have! Could you tell us which device you are using? My App is not working for a month or longer. Since the first time the App crashed after starting we had 2 or 3 updates for the App and an IOS update but still it is not working.
    I am using IPhone 6S and do always all the updates. I thought maybe it is a Problem about the IPhone 6s but a friend has the same and his xbox App works perfectly.

    Sorry for my bad English ;)
  11. Mister Mascot Win User

    Xbox iOS app crashes on startup

    Hey there Straed and Florianmsn,

    Can you please tell us which iPhone you're using and what version iOS you're using? Is it a beta version or standard released version?

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  12. Eggboy86 Win User

    Xbox iOS app crashes on startup

    Me too here!

    I use iPhone 7 Plus(iOS 10.3.1) and it worked totally fine a couple of months ago.

    When I tried to run it and failed to log in(later I knew there was Xbox Live outage), never run properly again just crash and crash.

    I upgraded iOS 2 times it occurred even hard reset and restore but not fixed.

    It seems a known issue for MS but it's simply not fixed yet.
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Xbox iOS app crashes on startup

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