Xbox instant on not working

MiSDiR3CTi0N · Dec 20, 2016

hi there... I'm having problems with instant on..

I bought a new 1tb, one s about 2 weeks ago and have the power mode set to instant on. But when I power on the Xbox after being off for more than an hour it starts up as though it's in energy saving mode plus it will only turn on by the button on the Xbox....
the controllers which I have both used playing games and are linked to my profile will not turn my Xbox on.... any help or support would be great thanks.... I have tried unplug and restart... don't be know what else to try...

Jason.

:)

Miss Bijoux · Dec 20, 2016

Xbox instant on not working

Hey there -

So what happens if you set your Xbox One S console into Energy Saver mode vs Instant-On? Do you still experience the same issues? If so, you can try to

factory reset your console (start with the option that lets you keep your games and apps) and see if that helps.

Keep us posted and let us know if you need further help. Good luck!

MiSDiR3CTi0N · Dec 20, 2016

Xbox instant on not working

hi there... I'm having problems with instant on..

I bought a new 1tb, one s about 2 weeks ago and have the power mode set to instant on. But when I power on the Xbox after being off for more than an hour it starts up as though it's in energy saving mode plus it will only turn on by the button on the Xbox....
the controllers which I have both used playing games and are linked to my profile will not turn my Xbox on.... any help or support would be great thanks.... I have tried unplug and restart... don't be know what else to try...

Jason.

Gaz of war · Dec 23, 2016

mine is doing the exact same thing! I've still no answer for it

Miss Bijoux

Hey there -

So what happens if you set your Xbox One S console into Energy Saver mode vs Instant-On? Do you still experience the same issues? If so, you can try to

factory reset your console (start with the option that lets you keep your games and apps) and see if that helps.

Keep us posted and let us know if you need further help. Good luck!

Gaz of war

mine is doing the exact same thing! I've still no answer for it

BodomsChild89

Its the same serial number, it just doesnt make any sense that ive never had an issue with the Instant-On before I sent it in for repairs, now I am. I was afraid I’d have to send it in again. Ive looked a bit online on different forums, seems a lot of
people have the same issue.

XBF Javier R

Hello Bodoms,

We understand that you're experiencing an issue with two items here when discussing your Xbox One X console.

Firstly, the controller is unable to turn the console on:

Hold the power on the front of the console for 7 seconds
After the console shuts completely off, unplug the power cord from the back of the console
Leave the console off and unplugged for 2 minutes

Secondly, the console's Instant-On mode does not function as it should. You've mentioned that it will display the Xbox One X graphic at the beginning when the console is first turned on, when it should jump to the home screen.

Switch the power-mode from instant-on to energy saving
Power cycle the console by using the same steps above
Switch the power-mode settings back to instant-on
Test instant-on mode

Try this for us and let us know the results.

Best wishes!

XBF Brad A

Hello Bodoms,

Sorry for the issue with your settings instant on. We recommend to keep the power plugged directly into the wall. There can be many issues with using power strips or extension cords. When you did the repair do you know if you got the same console or a different
one? You can tell by the serial number. You can try to do an
offline update, as this is to do with the settings. If this doesn't work, you may want to think of getting it serviced again as there something going on. You can set one up at

device support.

Thanks,

Brad

Xbox instant on not working