Xbox installing download issues

Hello @ShaunSullivan2, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend following the troubleshooting steps mentioned on the link below:

Troubleshoot game or app installation problems on Xbox One | Xbox Support

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming

Hey there pdblue10,

Sorry to hear about the issues with the digital game installing. Please try the steps on this guide

HERE and see if it helps out.

Let us know!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Ive been trying to install this game since yesterday and keep having this issue, what gives?

I'm having the same issue since September 1st. Install fails at around 79% and then continually restarts. Installs on Xbox One, but not on the Xbox 360.

Installed the newest Games with Gold today "Armed and Dangerous" on the Xbox 360, so it is not an issue with region, cache or network as my console still has the ability to download and install games.

Xbox Ambassador, please raise this with Xbox Support and have them test and install the download package. Level 2 or Level 3 please.

Hi Jonah,

Thanks for reaching out to us today. I'm sorry to hear about the current issue installing Gears of War 4.This issue can occur if the console tries to download an update for the game while the game is installing.
For example, if you see a “Download stopped” error, you may need to install an update before the download can complete.

If you're trying to download and install a digital game, see Problems downloading a game
or app on Xbox One.

To fix this issue, try the following solutions on our article

'The installation process stops at or near 0% when installing an Xbox One game from a disc'

Give it a shot let us know how it goes.

Hey lBerseker,

Sorry to hear you're having issues with your install.

Just to double check, are you playing a disc version of the game or a digital download?

If your game is still showing that it is just installing, you may want to try these steps on

Cancelling an Installation on Xbox One.

Once you've cancelled the install, try redownloading or installing the game.