Xbox - Installation Stopped message

cbroon · Dec 2, 2019

Im trying to install a brand new copy of divison 2 on my xbox one. Initially the install worked to 97.3% then the error

‘Installation Stopped’ pops up and when I select ‘resume installation’ nothing changes.

Ive read numerous posts on xbox/microsoft/other forums and tried 4 times to reinstall by the following methods -

1 Clearing local saved games

2 installing the game whilst offline, then going online and updating

3 numerous power cycles and resets

4 installing to internal HD

attempt 2 and 4 the initial game installs fully however when going back online the update again gets ~97% then stops

any help on what to do next would be appreciated!

C

:)

Ninj4kid

It is on Xbox, and after I resume the stopped installation, it stops after a few seconds with the same message "installation stopped".

MRallamagoosa

It is a known issue on Ubisoft side, they have an official tread on their forums providing updates. Last entry stated the have found the issue causing this and are working to solve it. You can read it here:

https://forums.ubisoft.com/showthread.php/2159423-Xbox-One-Unable-to-Complete-Installation

choppyseize

Usually when this happens I suggest uninstalling the game. Then clearing local saved games before installing again. However if you've tried this all then I would think it's the game disc itself. Even new games can be scratched or corrupted. You may have
to exchange it for a new one.

Kev7420

Make sure the system is up to date on updates also make sure you have sufficient space available

bigbenx88

It sounds like the update may have become corrupted. Have you tried uninstalling the game and reinstalling it?

Xbox - Installation Stopped message