Xbox insider hub: "You need to be at least 18" ... account well over the age of 18.... What?!

Discus and support Xbox insider hub: "You need to be at least 18" ... account well over the age of 18.... What?! in XBoX Games and Apps to solve the problem; After hearing about the insider program i've decided to download the "Xbox Insider Hub" app. After downloading and opening it up i've been greeted by... Discussion in 'XBoX Games and Apps' started by Angry Toast Joe, Apr 15, 2017.

  1. Xbox insider hub: "You need to be at least 18" ... account well over the age of 18.... What?!


    After hearing about the insider program i've decided to download the "Xbox Insider Hub" app. After downloading and opening it up i've been greeted by the crossed out circle sign stating that I, "need to be 18 or older" in order to get into the insider program
    and app. This app seems to have a funny idea on what over 18 means as not only is my account an adult account, but well over the age of 18. Any help?

    :)
     
    Angry Toast Joe, Apr 15, 2017
    #1
  2. coolodude69
    coolodude69 Guest
    Xbox Insider Hub won't let me in the app, says I'm underage, although am not.

    When I try to open Xbox Insider hub, it presents me with this message,"Sorry, you need to be at least 18 to join the Xbox Insider program". My microsoft account is over 18...

    I have just purchased sea of thieves and cannot access it's closed beta Xbox insider hub: "You need to be at least 18" ... account well over the age of 18.... What?! :(

    Please help!

    Thanks Xbox insider hub: "You need to be at least 18" ... account well over the age of 18.... What?! :)
     
    coolodude69, Apr 15, 2017
    #2
  3. EmpAhmadK
    EmpAhmadK Guest
    XBox Insider Hub says that I am not 18 yet

    Hi,

    I recently got a invitation to the Age of Empires: Definitive Editoin Beta Team. I followed their instructions to play the beta game, but when I logged in to XBox Insider Hub, it says that I must be at least 18.

    I checked my Microsoft account, and it says that I was born on the year 199-something, so it is impossible for me to be younger than 18; but why is XBox Insider Hub saying that I am younger than 18/my XBox account sets my age to below 18?

    Thanks,

    Ahmad.
     
    EmpAhmadK, Apr 15, 2017
    #3
  4. MissingPro Win User

    Why does the Xbox Insider Hub ask me to be 18+?

    Okay, I get it. But before I was making the post, I saw someone else's post with the same question (that thread is now locked, unfortunately). It says that the user is over 18 years old yet they cannot access the Xbox Insider Hub because it says that they're "under 18". A reply said that the Xbox Insider Hub checks the age you originally created your account at and not the age you're currently at.
  5. davemcfly85 Win User

    How to change my Account from child to Adult?

    NOTE the age of the account has to be 18 in order to promote it, if your age is lower than your real age you will have to wait til the age of the account is 18, even if your are over 18 the age of the account has to be over 18, and there is NO way to change
    the age if you entered it wrong.
  6. CinderGhost Win User

    Minecraft xbox insider hub problem

    You have to be 18 or older to use xbox insider- if the age registered on the account is under 18, it isn't allowed access.
  7. XBF Brad A Win User

    I cannot log into my Xbox insider hub

    Hello Wyatt,

    Thanks for coming to the forums with your question. Unfortunately, you will not be able to sign up for the insider program. This program is for adults over the age of 18. However if your parents have an account they can try and join with their account. Just
    have them download profile onto the Xbox and then go to the Xbox insider hub as you did.

    Please have your parents read over the
    Xbox insider program.


    Thanks,

    Brad
  8. lowgogo2 Win User

    Xbox Insider Hub Error

    When I load the insider hub on my windows 10 and Xbox 1 it says that I am not 18 and so it wont allow me to use it but I am over 18.
Thema:

Xbox insider hub: "You need to be at least 18" ... account well over the age of 18.... What?!

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