Xbox insider hub 18 age problem

Hi,

Any issues with the Xbox Hub Insider App are being handled by our Special Support. To get a better assistance, we recommend that you get in touch with the Xbox Hub Insider Support. To do this, you may click the link below:

Click here

You may select Latest Xbox One Update Preview.

Click on Chat with Support.

Should you need further assistance, feel free to post anytime.

Okay, I get it. But before I was making the post, I saw someone else's post with the same question (that thread is now locked, unfortunately). It says that the user is over 18 years old yet they cannot access the Xbox Insider Hub because it says that they're "under 18". A reply said that the Xbox Insider Hub checks the age you originally created your account at and not the age you're currently at.

Hello Wyatt,

Thanks for coming to the forums with your question. Unfortunately, you will not be able to sign up for the insider program. This program is for adults over the age of 18. However if your parents have an account they can try and join with their account. Just
have them download profile onto the Xbox and then go to the Xbox insider hub as you did.

Please have your parents read over the
Xbox insider program.

Thanks,

Brad

You have to be 18 or older to use xbox insider- if the age registered on the account is under 18, it isn't allowed access.

When I load the insider hub on my windows 10 and Xbox 1 it says that I am not 18 and so it wont allow me to use it but I am over 18.