Xbox Insider? Console Won't Connect to TV or Network

Hi out there. Apparently I am a member of Xbox Insider? I know I opted in to Beta testing at some point, but I'm not sure about my membership. I was linked to Xbox Insider by customer support.

For the past week my Xbox console had been turning itself on. The first couple times I thought I was nuts, but by time 5 or 6 I knew it was definitely a thing. Today, my console worked fine, everything was great and other than it turning itself on no issues.
Fast forward to tonight and my TV is giving me "No Signal" from my Xbox. I had tried a couple of different HDMI cables. I even verified that the HDMI cables and TV ports were working by pulling out my old Xbox 360 and hooking it up with those HDMI cables.
Both cables in both ports worked when connected to my 360. I have also tried plugging my console into various outlets with power strips and without.

I spent a couple hours chatting with support. After numerous hard resets, unplugging, and even trying to boot up in low resolution mode (didn't help) nothing seems to be happening. The light on the console and the power brick are both solid white, but neither
my TV nor my network will acknowledge it.

Customer service told me this could be an issue with a beta update and that I should contact the Preview Team, so here I am.

:)

 

Xbox won't connect to controls or TV

Hey cT I Neymar 11! How long have you had the console? Does the controller connect if wired to the console? Additionally check out the steps here for issues with a

blank screen. Post back and let us know!

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

how do i connect my x-box 360 to my dish network tv

Hey there -

Could you clarify what you are looking to do, please? Are you trying to connect your Xbox 360 to a TV or trying to connect your Dish Network cable box to your console?



Let us know!

 

Hey Nessa!

I'm sorry to hear that. I can see that you have tried multiple different troubleshooting steps. Are you able to try a different display? I know you said your current one works with your Xbox 360 but testing your Xbox One on a different display will help
rule out the display. If at all possible, can you bring your console to a friend's house and try it on their display/network maybe?

If it's still not working, let's have you attempt an
offline system reset. You should be able to download the update to a flash drive and see if you're able to force your console into starting over. If that also doesn't work, it sounds like your console may be in need of repairs. If it comes to that and you'd
like to initiate the process, you can do so via the
Online Service Center.

Good luck!

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider
Program troubleshooting.