Xbox identity provider automatically exits by itself

Hi, monaim. I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

Sorry to hear about your issue, let's try some steps that can help us isolate this. Kindly check if you have any pending updates using this link https://www.microsoft.com/en-us/software-downlo....

If there's nothing pending, kindly right-click the Start button on your taskbar, and then select Windows Terminal (Admin). In the Administrator: Windows PowerShell screen, type the following command and press Enter:

Get-AppxPackage *gamingservices* -allusers | remove-appxpackage

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello JohnSalamii, it asks for this because microsoft identity provider might not be installed or updated on your PC.

Make sure that, if you have the latest version of Windows installed, at 21H2, because recently came out the latest update to Windows 10 and 11?

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

Updates are often seen as optional, Microsoft released major fixes this week, and make sure you have the Xbox Companion App installed.

If you haven't updated yet, click the link below, update, and make all subsequent security updates.

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Download Windows 11

https://www.microsoft.com/en-us/software-downlo...

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

Hi Karuto,

Thanks for coming to the forums. Not sure why windows moved this t Xbox as this issue is a file issue. You can try the steps posted

here. I was not able to find anything on our sites for the error unfortunately.

Thanks,

Brad

Hi, xxFinalxxKill11. I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

I understand you're having trouble signing in to the Xbox app and installing the Identity provider app. Let's try some steps to isolate the issue. Kindly check if you have any pending updates and make make sure all the required services are running to solve Xbox app sync issues on Windows.

Open the Start menu, search Services then open Services. Scroll down the list and find all of the Xbox entries (they are near the bottom).

Gaming Services (There are 2 of them)

Xbox Accessory Management Service

Xbox Live Auth Manager

Xbox Live Game Save

Xbox Live Networking Service

When you find them right-click on them and select Start. If you can see that they are already running you can skip them.

yup this worked for me. just quit and reopen the xbox beta app after installing the identity provider and it automatically had my account signed in upon reopening.

thank you