Xbox Headset Not Working

JaydoffTickles · Jan 25, 2017

I try to use a headset with my Xbox but it won't work. It just shows an icon in the top right hand corner of the screen of a microphone with and error circle indicating my headset volume is mute. When I try to change it in settings how you'd usually have
headset volume settings I don't have that. My headset just won't work and it's not the fault of the headset either. I've tried it on my PC and they work just fine. I've tried basically everything from messing with the audio video settings to restarting my
console. I'd just like an answer so I can play Xbox through my headset and talk with my friends.

:)

LumbarSinger498 · Jan 25, 2017

Mic problems on my brand new Xbox One

my mic on my xbox one headset is not working ,i a new headset still not working..........come on fix it MS!

TrainedArcher70 · Jan 25, 2017

Headset mic not working party chat blocked code0x80072EE7 after hard boot

Hi sons xbox one headset mic not working new set hard booted console told us party chat blocked also checked enforcment no issue code 0x80072EE7 can you help on headset he can hear friends but mic not working

Mister Mascot · Jan 26, 2017

Hey there JaydoffTickles,

Are you using an official Xbox One headset or another brand? If another brand, which model and brand are you using? Have you made sure that your controller is fully up to date?

Let us know!

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Bandido1508

Will need some more info, what is the make and model of the headset

Has this worked the past.

Does the headset portion work correctly, in other words do you just have an issue with the mic.

Can you try another controller, or better yet try using the headset on a friends xbox or take it to gamestop

If the headset works on another controller then it may be an issue with the controller or console, if this headset does not work with another controller, then it may be an issue with the headset.

Not all headsets are supported with the xbox

Bandido1508

Does your headset function properly on PC, some headset may work on a PC but not xbox, but if it does not work on PC either then it is your headset.

If you can try this on another xbox, if it works there it may either be the jack on the controller or a setting on the xbox

whiteandshiny

Hey if it works on your phone it probably means that you will need the Xbox one headset adaptor to get it to work

https://www.xbox.com/en-GB/xbox-one/accessories/headsets/stereo-headset-adapter

skys7

It will only show up if you have a headset that is plugged in with a headset adapter. Means it works with turtle beach headsets and others like that. It won't work with the headset that comes with the xbox. If you buy a chatpad you get a other headset with
itthat one works too. Other then that the headset options don't show up with the standard headset. Hope that helps.

AridLizard

there are 2 places to check for the Headset volume settings.

there is a Chat Mixer which sets up the mix of game and chat volume balance and there are the audio settings.

do both headsets work on the Xbox that 1 works on?

if they do, pair the controller from the Xbox they don't work on with the Xbox they do work on and see if both headsets work on that controller.

if they do try both controllers and headsets on the Xbox they weren't working on.

if they don't then it should help narrow it down to the Xbox, 1 of the controllers or 1 of the headsets.

you may have to get a Headset Adapter https://beta.support.xbox.com/help/hardware-network/accessories/stereo-headset-set-up-troubleshoot
or see if you can get a repair/replacement on the faulty item.

Xbox Headset Not Working