Xbox headset Not connecting to controller

Turn off and disconnect all controllers from the Xbox 360 and disconnect the wireless headsets from the controllers.

Connect the wireless headset to the Xbox 360 using the USB cable. Turn on the wireless headset.

Sync the headset to quadrant 1 by pressing the "Connect" button on the on the Xbox 360. Then press the "Connect" button on the wireless headset for two seconds. Do not continue to press the "Connect" button on the wireless headset, as this will change the
quadrant to which it is connected. If the headset now works without the controllers attached, the problem must be with one of your controllers. If the headset still does not work, then the problem is with the headset.

The only way to connect the headset to the Xbox One, is with the audio cable that is supplied with it. Connect the cable to the headset then the controller 3.5 mm jack socket. If your controller does not have the jack socket, then you will need the Microsoft
headset audio adapter, which you connect to the controller, then connect the headset to the adapter.

You should have with the headset a separate jack lead that connects from the in-line volume control to the xbox controller.

Chat will only work with the headset connected to the controller!

Hey there GiraffeBoy,



Thanks for reaching out here in Xbox Forums. I understand there is an issue with connecting a headset via Xbox One controller.



I recommend trying the following articles:

• Connecting a compatible headset to Xbox One
  
• Xbox One controller and headset compatibility
  

If the problem persists:

• Try your Headset on another controller, if you can. If the headset works on the second controller, try
  updating the first controlleragain. If that fails, the controller will
  need to be replaced.
  
• Try using a Headset Adapter for compatibility issues.
  

Try this out and let us know the results.

Hey there BEATZ,



Thanks for reaching out here in Xbox Forums. I understand there is a question with connecting a headset to the Xbox Console.



I recommend trying the following articles:

• Connecting a compatible headset to Xbox One
  
• Xbox One controller and headset compatibility
  

If the problem persists:

• Try your Headset with another device, such as a laptop, to see if the headset is working.
  
• Try your Headset on another controller, if you can. If the headset works on the second controller, try
  updating the first controller and console.
  
• Try using a Headset Adapter for compatibility issues.
  

Try this out and let us know the results.