Xbox Headset connectivity issues

Hey there Reaper RUN,



Thanks for reaching out. I understand there is an issue with connecting a headset to the Xbox One Controller.
I recommend taking a look at the following troubleshooting articles:

• Connecting a compatible headset to Xbox One
  
• Xbox One controller and headset compatibility
  

If the problem persists:

• Try using a Headset Adapter for compatibility issues.
  

Try this out and let us know the results.

Hi Butterfly,

Thanks for coming to the forums. Sorry for the issue with your headset. When you are connecting the headset, are you connecting through the controller, or directly to the console? If you are connecting it to the console directly it will not work this way.
The Xbox consoles do not support USB mic, or HDMI mic. Here is a guide to connect

compatible headsets.

Thanks,

Brad

Do you have a PC or laptop? If so, might be worth trying to run the headset through that as it would narrow down whether the issue was an Xbox connection issue or if it is a headset/adapter issue

Hey there SkyBlue Heroes,



Thanks for reaching out here in Xbox Forums. I understand there is an issue with connecting a Turtle Beach headset to the Xbox Console.



I recommend trying the following articles:

• Connecting a compatible headset to Xbox One
  
• Xbox One controller and headset compatibility
  

If the problem persists:

• Try updating the first controller.
  
• Try using a Headset Adapter for compatibility issues.
  

Try this out and let us know the results.

Hi there Amstel_za,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with a headset on Xbox One. I recommend to check out the following article:Connecting
a compatible headset to Xbox One.

If the issue persists, I recommend reaching out to the headset manufacturer for more assistance with their product.

Give this a try and let us know the results.