Xbox Having trouble installing or launching games? (Fixed)

I followed your steps and deleted both gaming services and gaming services.net but when I open the Xbox app I see a bar that asks if I’m having trouble launching or installing games. When I click the fix now beside I’m brought to the troubleshoot game installations on a windows device page on the Xbox support website

Sorry to hear it. If you are having trouble downloading the game from the beta app then please cancel the install and launch the Store app. Find the game there and start the install again

Hello Micah A Saunders,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

Based on your description, you are trying to install and launch games installed from Xbox app. We understand that you have tried to fix this issue by performing troubleshooting. Let us check on this together so you will get back to gaming.

We appreciate you have shared the steps you performed to fix this. Factors of inability to launch or install a game could be compatibility issues, updates missing, credentials mismatch, etc., To better isolate your issue, we would like to ask for few questions:

1. May we ask for a screenshot of the issue? Please conceal any personal information.
   
2. What specific games are you having issues installing? How about games you were having issues launching?
   
3. When you said that PowerShell finally opened the Gaming Services page, have you tried to uninstall and reinstall the gaming services through PowerShell?
   
4. Are we having issues installing games or apps through Microsoft Store? For suggestions you may try these games if you'd like: Minecraft Launcher, Microsoft Solitaire Collection, Microsoft Sudoku and etc.,
   

So far, from the details you provided, you can try the steps from a support article and let us know the result. You can just skip those you have done already.

Try these two sets of troubleshooting for installation and launching issues from this support article: Troubleshoot issues with the Xbox App for Windows.

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator

I as well am no longer to play the game after installing build 17692.rs in W10. Have tried all the fixes posted (cmd line Poweshell, reset and install game, reset windows store, reset xbox app, etc. (rebooting after every attempt). Game still hangs on startup,
but don't seem to have trouble launching other Miscrosoft games (Solitare, Majhong, etc.)

Any assistance you can provide would be appreciated.