Xbox hasn’t been working for over 2 weeks

elliottridge · May 8, 2020

I haven’t been able to to access anything on my xbox in weeks. I posted this question a few weeks ago with details of my problem.

https://answers.microsoft.com/en-us/xbox/forum/all/home-screen-apps-friends-list-and-my-profile-not/2845ffd1-fffa-4080-841c-0f0be895cf68?tm=1588924333650

I cant access 90% of my console. I haven’t been able to play some games as i can’t download some updates. I can’t access the store or buy new games. I can’t access the xbox game pass that i’m play for.

I just need to know if they are aware of it and going to fix it?

:)

elliottridge

No setting have been changed. Not even game and app thumbnails load. Home screen back ground doesn’t load. I can’t even go onto my own profile.

The only thing i can do is play some games and talk to friends through game chat.

Mushedd

Your account might have child safety settings enabled restricting

dan corry

I placed an order for three controllers on August 16th. Two of them arrived in time but my third one still hasn’t and it also hasn’t been shipped. I was told four weeks of waiting for it to ship, but it has been over four weeks. I feel like my order has been forgotten. Who do I contact to get my order?

WildZoro92

Oh that’s probably why the delay then imma give it another few days then thanks for your help much appreciated might still try reaching out to them to see if they could give me a update again thanks

Annanda Martins

Yes, try the procedure I told you, it doesn't hurt to have some updates, right? Thank you for contacting us!

I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

If the reply was helpful, please don’t forget to upvote or accept as an answer, thank you.

Best Regards, Annanda.

Xbox hasn’t been working for over 2 weeks