Xbox hard drive problems

i have just bought a 320GB media hard drive for my xbox but it only works sometimes mostly i get the code E69 and are told to contact customer support has anybody else had this problem

:)

 

Hard drive problem

For the past few months my hard drive would just crash on my xbox while playing games. Recently it has happened more often. I have a SATA 1.0TB hard drive. Is there a certain setting that's causing the problem or is it the hard drive itself. I have a lot of storage on their that I would hate to lose. I'm sure its not an overheating problem because I would turn the hard drive on for the first time that day and it would crash in the first few minute. Please help if you can, its annoying the crap out of me.

 

Xbox hard drive problems

Have you tried to take out your hard drive blow on it and put it in correctly? Something like that happened to me before and that fixed it. Also do you have a Slim?

 

Is it an official Microsoft HDD or a 3rd party item?

As it`s a known fact that 3rd party hard drives can cause considerable problems with not being recognised by the console.

The following solution is copied and pasted from the Support status code search facility;

Error code E69 occurs when you use your Xbox 360 console

Problem

You may see the following error message and code when you use your Xbox 360 console:

System Error: Contact Xbox Customer Support

Error code E69

This means that there may be a problem with the console.

Solutions

Try the following steps:

Xbox 360 E console and Xbox 360 S consoles

Disconnect and reconnect all accessories. If the power button light is red after reconnecting a specific accessory, it indicates the accessory is faulty and should be replaced. If the power supply light remains green after you have reconnected all accessories,
your issue may have been a loose accessory connection.

Remove the hard drive. If the system error message is not displayed with the hard drive removed, your hard drive may be experiencing a hardware failure. Order a new Xbox 360 Hard Drive from our Xbox Online Service Centre (sign in with your Microsoft account).
Console registration is required to replace a hard drive under warranty.

Remove any USB flash drives.

If this step resolves the problem, reattach the USB flash drive to make sure that the error occurs only when it is connected. If this is true, use another USB flash drive.