Xbox Guest Controller Keeps Disconnecting at Random Intervals

Discus and support Xbox Guest Controller Keeps Disconnecting at Random Intervals in XBoX on Consoles to solve the problem; Hello, Whenever I attempt to play my Xbox Series X with more than one controller, the guest controller disconnects randomly for 3-5 seconds then... Discussion in 'XBoX on Consoles' started by Michael Clisham, Aug 5, 2023.

  1. Michael Clisham
    Michael Clisham Guest

    Xbox Guest Controller Keeps Disconnecting at Random Intervals


    Hello,

    Whenever I attempt to play my Xbox Series X with more than one controller, the guest controller disconnects randomly for 3-5 seconds then reconnects. This makes gaming with multiple players extremely frustrating. Here are things I've tried to fix it:

    • Remove battery from controllers & reconnect
    • Connect controllers via USB to console and update firmware
    • Update Console
    • Hard Reset Xbox (wipe everything)
    • Power Cycling
    Really not sure what to do at this point. The controllers and Xbox are relatively new (1-2 years) and don't get used often. They're all up to date and in great condition (besides the issues I'm having). This makes gaming locally with others nearly impossible. Any help to resolve the issue is much appreciated.

    :)
     
    Michael Clisham, Aug 5, 2023
    #1
  2. EzequielNeves19 Win User

    Xbox Guest Controller Keeps Disconnecting at Random Intervals

  3. Michael Clisham Win User

    Xbox Guest Controller Keeps Disconnecting at Random Intervals

    No the problem doesn’t persist on different consoles. My warranty is 6 months expired on my console and there’s no local repair shops willing to fix. Any way I can send to Microsoft for repair?
  4. Michael Clisham Win User

    Xbox Guest Controller Keeps Disconnecting at Random Intervals

    Hello,

    I’ve tried this with 5-6 different controllers and still get the issue. I’ve reset the OS as well and no luck. Any ideas?
  5. EzequielNeves19 Win User

    Xbox Guest Controller Keeps Disconnecting at Random Intervals

    I believe the problem may be with your console it is not possible for the problem to happen with 6 controllers. Have you tried taking your controllers to the house of a friend or relative who has an Xbox and see if the problem happens to them too?
  6. EzequielNeves19 Win User

    Xbox Guest Controller Keeps Disconnecting at Random Intervals

    Hello Michael.
    My name is Ezequiel. I'm an Independent Consultant and I'm happy to help you today. I believe that you have already done all the necessary procedures so that you can solve your problem, if the error persists maybe it is a problem with the battery, if possible do a test using another battery to see if the problem continues.
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Xbox Guest Controller Keeps Disconnecting at Random Intervals

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