Xbox Green Screen and more

hello there,

you can claim your warranty, if you are with in the warranty.

you can check your warranty here.

https://account.microsoft.com/devices/

Mine was kept online. I did a hard reset and let the green screen go for 30 minutes the first time. I did a 2nd hard reset and let it go for 15 mins. I did a 3rd hard reset and let the green screen go for 5-10 mins. I did a 4th hard reset and unplugged the
Xbox for 6 mins but got green screen and let it go for 2 mins. I did the hard reset and turned on by holding the side sync button and eject down which turned it on but still just green screen. I did a hard reset 1 or 2 more times letting the green screen go
for 2 min and it finally worked. I know it seems crazy but wanted to give a specific of what I did.

Hi,

first of all I suggest you to turn on the console and wait a few minutes. Sometimes the first green screen can last more than expected.

If the console gets stucked on the green screen more than 10 minutes you can try to perform an offline update as explained here:

https://support.xbox.com/en-US/xbox-one/console/system-updates-solution

My xbox one s goes to green screen on start up and is slow, sometimes it will go to the home screen, but will not let me do anything else (games, apps,etc.). I have tried a soft reset and hard reset but it just goes blank then sometimes back to
the green screen! Is my console done for? Please help!!

Hello, Does it stay at the green screen with the xbox logo on it or just a blank green screen?

To add more info, like a month or two ago i had to factory reset the console due to the green screen of doom or whatever. The xbox won't load the green screen right now and will only connect to the tv when it reaches the troubleshoot menu. The "Offline
System Update" option is greyed out and i can't use it.