Xbox gone haywire

DatKhoalaBear · Feb 15, 2018

so I've owned my Xbox one for about 6 years now and its never acted up until this week. For some reason YouTube went on the fritz and anytime I wanted to open it, it would say getting things ready and close it repeatedly to the point that I couldn't do anything
but turn it off. It would constantly try to open the app and then close it without me pressing anything so I tried uninstalling it and it won't let me reinstall the app. I then tried to play PUBG where the same thing happened where the message getting your
game ready would repeatedly pop up and close so now I can't play that game. Now it won't even let me uninstall it no matter how many times I try to do so. It's beginning to get frustrating. I then tried playing for honor just now and it tried to load but an
error code 0x87af00b popped up but when I type it into xbox.com/errorhelp it doesn't seem to pop up as a real error. Please help me out heee.

:)

Mister Cazador · Feb 15, 2018

Controller gone haywire

Hi there schwan808, thanks for reaching out and we're sorry to hear about the frustrating experience with your Xbox One wireless controller.

In addition to what WPAK suggested, you may have success in trying the
Xbox One controller disconnection steps.

Please keep us updated on this.

WPAK · Feb 15, 2018

Controller gone haywire

Hi there,

please try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds and then disconnect the console from power for another 30 seconds, reconnect after that and powering on again:
Restart or Power Cycle Xbox One Console

If the controller is still doing the same after these steps then you need to contact Xbox Support to see what they advise and if needed they help you set up a replacement for that controller.

If it's 9 days old it should still be within warranty and this shouldn't be happening.

Let us know the results

Geth · Feb 15, 2018

You can look up individual Xbox error codes here.

Xbox Error Status Codes | Xbox Support

Internet Expert · Nov 1, 2018

The first thing you might want to try is a
power cycle. This can clear up any corrupt system cache that can cause unusual system behavior.

You can also try
removing your account from the Xbox, and re-downloading it. That helps some general problems as well.

Geth

You can look up individual Xbox error codes here.

https://support.xbox.com/en-us/error-code-lookup?xr=shellnav

Internet Expert

The first thing you might want to try is a
power cycle. This can clear up any corrupt system cache that can cause unusual system behavior.

You can also try
removing your account from the Xbox, and re-downloading it. That helps some general problems as well.

Mister Cazador

Hi there schwan808, thanks for reaching out and we're sorry to hear about the frustrating experience with your Xbox One wireless controller.

In addition to what WPAK suggested, you may have success in trying the
Xbox One controller disconnection steps.

Please keep us updated on this.

WPAK

Hi there,

please try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds and then disconnect the console from power for another 30 seconds, reconnect after that and powering on again:
http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

If the controller is still doing the same after these steps then you need to contact Xbox Support to see what they advise and if needed they help you set up a replacement for that controller.

If it's 9 days old it should still be within warranty and this shouldn't be happening.

Let us know the results

Tezzerrific

looks like auto banning gone haywire. lots of people are getting banned for not mentioning a single bad word, not sure what Microsoft is up to but something is wrong clearly.

Xbox gone haywire