Xbox Gold Membership Issues

Discus and support Xbox Gold Membership Issues in XBoX on Consoles to solve the problem; I have had my xbox one for over a year now and since the start I have had a gold membership subscription which automatically renews on Christmas day... Discussion in 'XBoX on Consoles' started by NathanJPC, Jan 23, 2015.

  1. NathanJPC
    NathanJPC Guest

    Xbox Gold Membership Issues


    I have had my xbox one for over a year now and since the start I have had a gold membership subscription which automatically renews on Christmas day each year! This year was no different, funds were taken out of my account for xbl gold and it worked fine!
    Untill today...

    It wont let me access any gold features and says I need to 'purchase gold' when I already know that the subscription is a year!

    Please help, I have proof of purchase.

    :)
     
    NathanJPC, Jan 23, 2015
    #1
  2. weaponx_uk2003
    weaponx_uk2003 Guest
    Xbox One Live 12 Months ??

    MS Store US says

    Day One 12-Month Xbox Live Gold Membership - Microsoft Store

    Day One 12-Month Xbox Live Gold Membership

    For a limited time, get a Day One 12-month Xbox Live Gold membership and play Killer Instinct: Round One, with the exclusive Shadow Jago character. Includes commemorative card and case.
     
    weaponx_uk2003, Jan 23, 2015
    #2
  3. Urien Rheged
    Urien Rheged Guest
    1 Gold Account for the whole family

    My son has a gold membership on his 360. I don't have a gold membership. If I add my son's profile to my new Xbox One, then it will give me gold membership as well?
     
    Urien Rheged, Jan 23, 2015
    #3
  4. III FamouZ III
    III FamouZ III Guest

    Xbox Gold Membership Issues

    Hey there,

    played Halo 5 Beta, went on vacation from Monday until thursday (yesterday).

    I turned my xbox on and thought, lets play that D4 game. But my xbox said "you need xbl gold to play this". But I have gold until 2016!

    So I joined a party to check if this works and it did, and then I played Halo 2 Anniversary online.

    But what I saw this morning, my Year number (must be 10 now I guess, Im non stop xbl member since jan 2005) disappeared!

    Called the support, they will investigate that problem and send me a mail when they found out what happened.

    While talking to the support guy, he said please check enforcement.xbox.com and it said that Im banned. I clicked that tile and there was "banned reason: no reason for ban" and also no date.

    So he told me to redownload my profile on my xbox, I did and then I checked enforcement.xbox.com again and everything was finde, Top reputation as well.

    Still have the problem with my year number. Friends cant see it too on my profile. But I can see theirs.

    Need a solution here!

    Thanks
     
    III FamouZ III, Jan 23, 2015
    #4
  5. NathanJPC
    NathanJPC Guest
    When I click on the Enforcement it says 'No data available' ???
     
    NathanJPC, Jan 23, 2015
    #5
  6. onyxishere
    onyxishere Guest
    You are showing as a Gold membership holder. Please try power cycling the console by holding the power button on it for 10 seconds until it shuts down. That should solve the issue.
     
    onyxishere, Oct 31, 2018
    #6
  7. onyxishere Win User

    Reimbursement for down time due to child cannot log into account

    Sorry you are having this issue. Are you aware that on the Xbox One all members of a family can enjoy the benefits of one Gold membership? That means that if you have a Gold membership you just go to Settings and add the children to the Family and they
    will have access to the Gold as well. No need to purchase extra memberships anymore.
  8. Elliot Forster Win User

    Your purchase cannot be completed at this time. Please try again.

    Same issue, can't download Dungeon Siege for Xbox 360 with a Gold Membership.
  9. dadivell Win User

    Error code 83118853 - Multi User Issue

    i have the same issue with an annual xbox live gold membership here in the UK
  10. Mandela1984 Win User

    XBOX Gold Membership Issue

    Thanks man, this should be it..i'll check as soon as i get home. Stupid me! I did not notice another code on the back. To be honest, the language was both english and chinese so i didn' t pay much attention to the cover to see if there should be any other
    codes. I just asumed there's only one. Thanks again!
  11. onyxishere Win User

    Xbox Gold Membership Issues

    You are showing as a Gold membership holder. Please try power cycling the console by holding the power button on it for 10 seconds until it shuts down. That should solve the issue.
Thema:

Xbox Gold Membership Issues

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