Xbox Gold membership issue on a second Xbox

Discus and support Xbox Gold membership issue on a second Xbox in XBoX Games and Apps to solve the problem; Hi there. My son has Xbox Gold membership which works well on his home Xbox 1 S. I live at a different address and have bought him an Xbox 1 which he... Discussion in 'XBoX Games and Apps' started by MikeThorne, Apr 27, 2020.

  1. MikeThorne
    MikeThorne Guest

    Xbox Gold membership issue on a second Xbox


    Hi there.

    My son has Xbox Gold membership which works well on his home Xbox 1 S. I live at a different address and have bought him an Xbox 1 which he uses to play his games no problem. However, he cannot speak to his friends online via Gold membership - it keeps asking
    him to pay for it, which we already have. I thought you could use Gold membership on different Xboxes. Is this correct and how can I solve this problem? Many thanks in advance.

    :)
     
    MikeThorne, Apr 27, 2020
    #1
  2. MikeThorne Win User

    Xbox Gold membership issue on a second Xbox

    Hi there. You were right it must have been a network delay as everything is working now. Many thanks for your interest and input.
  3. wi7bit Win User

    Xbox Gold membership issue on a second Xbox

    No worries. We are here to help if we can.

    You're not doing anything wrong, so it must be just down to a network delay. Try logging into the second console and just check the subscription status in the settings menu. This may force it to check the subscription and kick it into life.
  4. MikeThorne Win User

    Xbox Gold membership issue on a second Xbox

    Hi there. Thank you for the welcome. Yes - I (and his mum - we are apart) pay for his Gold membership. He has no problem using Gold at his home. He is not sharing it with anyone (his mum or I don't play) It's only when he comes to me on a different Xbox.
    Any advice would be welcome as it's putting himoff coming to see me!!
  5. wi7bit Win User

    Xbox Gold membership issue on a second Xbox

    Hi MikeThorn and welcome to the forums!

    Do you pay for the Gold membership on his account or does someone esle? It sounds like he is sharing a Gold membership at home and it's not actually linked to his account, as it should work if it is.

    Can you confirm this?
  6. wi7bit Win User

    Xbox Gold membership issue on a second Xbox

    Thanks for info. This should work, so I'm looking into why you could be having issues. Just a couple of more questions...

    Have you just recently purchased the second console? ... Just think it could be a network delay, as a lot of people are having issues at the moment with there subscriptions not showing as being renewed.

    Also, are the games he owns being downloaded OK? ... When I mean owned, I mean purchased games, not free-to-play.
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Xbox Gold membership issue on a second Xbox

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