Xbox Gold Issue

Discus and support Xbox Gold Issue in XBoX on Consoles to solve the problem; Hey, so I have a quick question. I'm trying to buy Gold with my Microsoft Account balance, and it seems that it won't let me for some reason. I can't... Discussion in 'XBoX on Consoles' started by GGgCVirgel, Sep 27, 2020.

  1. GGgCVirgel
    GGgCVirgel Guest

    Xbox Gold Issue


    Hey, so I have a quick question. I'm trying to buy Gold with my Microsoft Account balance, and it seems that it won't let me for some reason. I can't buy Gold or Game Pass, and my local store doesn't have any Gold Cards for the year (which is what I normally
    buy), so I was wondering if there was a fix for this that doesn't involve buying a card/credit cards. I used the last of my money to buy the Microsoft cards, so it would be a decent amount of time before I can buy a Gold card. Thank You!

    :)
     
    GGgCVirgel, Sep 27, 2020
    #1
  2. XBF Eladio M Win User

    Xbox Gold Issue

    Hey Virgel

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are experiencing difficulties with using the currency on your account.

    We recommend to request a call from support so they can assist you. This is a known issue and is being investigated currently.

    When you go to Contact Us, follow these steps to request a call from support:



    • Step 1 ----click on Contact us
    • Step 2 ----under what you having trouble with select Subscriptions & billing
    • Step 3-----under what is the issue I can't redeem a code then hit next

      Step 4 ----scroll down to select request a call

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

    As there is nothing more the forums can do, I will be locking this thread.

    I hope this helps.
  3. SilentJay76 Win User

    Xbox gold issue

  4. Internet Expert Win User

    xbox gold issue

    The forum is unfortunately unable to assist you with billing support. You will have to contact Xbox Support (via phone or chat) to have a customer rep access your billing records and help.

    Also, customer support reps are known to give out a free month of Gold every now and then to some customers with especially difficult issues, but they are not necessarily
    obligated to give those codes out. YMMV with each rep.

    Phone (US/CAN): 1-800-4MY-XBOX

    Chat: https://support.xbox.com/contact-us
  5. ngocphi Win User

    What is up? 17 years loyalty for this.

    I'm sorry to hear that you're experiencing issues with your Xbox Live Gold membership and Minecraft. Microsoft has recently announced that they will be phasing out Xbox Live Gold and replacing it with Xbox Game Pass Ultimate, which includes Xbox Live Gold, Xbox Game Pass, and Xbox Game Pass for PC and gamepass core.. This change is aimed at providing a more comprehensive gaming experience for users.

    Keep..in mind gamepass core replaces gold .not gamepass.has includes .gold and gives you access to.25 games. and it Costs the same as gold

    Regarding your issue with Minecraft, it's possible that there may be a technical issue that's preventing you from accessing the game. I recommend contacting Xbox customer support for assistance with this issue.
  6. ErcanNazikbacak Win User

    Profile / Saving transferation from One to 360

    I've got Xbox Gold. That is not an issue
Thema:

Xbox Gold Issue

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