XBox Gold games not available for download

I purchased an xbox one (used to have xbox 360) and i am missing 2 games from my apps and games area. Both were free on Xbox Gold and i would like them again: metal gear solid V:ground zeros and walking dead. How can I get these again?

:)

 

I was charged for free 'Peggle' game with Xbox Gold

This is from the Games with Gold page:

1Games with Gold offer for paid Gold members only; active Gold membership required to play downloaded Xbox One games. Each participating game (selected by Xbox) available for download from Xbox Store during specific
window; available games may vary by country. Some titles may only be available for download by adult account holders 18 years and older. Kinect and/or hard drive required for some games. Offer available in all Xbox Live countries where Xbox Live Gold memberships
are supported. Offer is nontransferable, not redeemable for cash, and cannot be combined with any other rebate or offer. Offer terms and availability subject to change. Taxes, if any, are the sole responsibility of member. Download charges may apply as set
by your ISP. For Xbox Live Terms of Use and system requirements, see xbox.com/live.

A trial is not a paid gold membership so you would not qualify for games with gold while using one.Trials only give you access to some xbox live gold features,not all of them so you should not be able to download the free games.

 

DOUBTS "GAMES WITH GOLD"

1 - While you subscribe gold free games I downloaded remain available to play, or after 1 year, that is, when you renew your subscription, they are unavailable?

2 - Do you have a Xbox 360 game that is backward compatible, it is available free for gold, I can download it to my Xbox One console?

3 - Getting a free game for gold through the PC, select the game 3 appear relevant information (... The "exclusive price of free gold" b "R $ 119.00," c "Download to Xbox 360") in this case, I'm gold subscriber, and have an xbox one, by clicking on "Download
to Xbox 360" will not be charged at R $ 119.00? I'll get down on my xbox one, as the game is backwards compatible?

Note: the game I'm referencing is "Borderlands", available from today by Games With Gold.

 

Hey mate,

Thats easy enough

On your dashboard, hit the right trigger to go down to the bottom of the screen, then go into 'My Games and Apps'. In the Games section, scroll all the way over to the right hand side, and you should see a section called "Ready to Install". This is where
all of your removed games will be, waiting to be installed

Cheers

Denaz

 

Hi Denaz,

Thanks for the reply! However, under "my games and apps", i don't see them under ready to install. that is the strange part. Any other suggestions?

Cheers,

Steve