Xbox Gold Error Message

IllBasilisk9369 · Feb 21, 2017

Good Evening All

For the past couple of days I have been unable to access the xbox Gold tile and the xbox store.

I receive the following message every time " TRY THAT AGAIN - Page could not be loaded. Please try again later - the error code i0x8013153B , in case you need it."

I have tried searching for the error code online with no results has any one out there got any ideas ?

Thanks In advance.

:)

kevin · Feb 21, 2017

Original Xbox 360 E74 error message- Solution

If your Xbox 360 has failed because of the E74 error, you’ll see the following message on the screen when you turn on your Original Xbox 360 console:

System Error. Contact Xbox Customer Support.
E74

If you see this error message, you must repair your console. The warranty period for the E74 error is three years from the original purchase date of the console. If the warranty period expires, you’ll have to pay for the repair.

dUnKle · Feb 21, 2017

Batman: Arkham Knight Xbox One

Xbox Cloud Storage Sync Help | Cloud Saved Games for Xbox One

Mister Mascot · Feb 22, 2017

Hey there IllBasilisk9369,

Make sure your billing information is fully up to date on commerce.microsoft.com Sometimes this error shows up when not all of the correct information is listed on the account. If you're still seeing
issues after updating the information, you'll want to contact the Official Chat or Phone teams for some more help and you can contact Official Xbox Support through either the live chat option (if available) or phone team
HERE.

Hope that helps!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

XBF Leo G

Hello Starrie,

Thank you for bringing this issue to our attention. This error message appears when the previous month's Xbox Live Gold Quests are not able to be completed by the account. The Xbox Live Gold Quests for December are not active at the moment. The error message
will be removed once December's quests are posted. We recommend keeping an eye on the Xbox Live Gold Quest section of the console. The Xbox Live Gold Quests will be announced soon. We hope this helps!

Smwutches

To purchase Gold? or for my profile not allowed to play on Xbox Live?

The error message when you try to buy gold.

Zero Jehuty

Do you have Xbox live gold? Do you get an error message?

Fresh Roxy

Got the same problem... havent got it fixed yet

CarstenE

Hey FENDERboy2000,

On that error page, is there an error Code on the bottom that might look like: XBOS-XXXX or INVALID_XXX or similar? If so can you share that Code with us?

Also please have a look on that page: https://account.microsoft.com/services/ if there is any past due showing next to one of your subs or payment methods.

If thats the case, that past due needs to be cleared first to be able to redeem any Code again. For info on how to do that follow this Link: http://support.xbox.com/billing/xbox-subscriptions/pay-past-due-balance-on-xbox-subscription

- lg 2Bad4You

Xbox Gold Error Message