XBOX Gold account opened fraudulently with my bank details. How do I close it - we have...

Well if you ask your bank they will tell you

To add a payment method the person would need physical access to your card so I'd ask your kids because the cvv is only on the physical card and is required to add to any account this is a bank requirement

Well, yes, I know someone must have found my card and used it for this. That is clear. I imagine it was a kid or teenager that came to my house, yes. I don't have any kids and none of my family know anything about it nor own an x-box. Also like I say, the incident happened 15 years ago. Have been trying to sort it ever since.

Hi

I have the same problem xbox taken money for an account I haven't had for over a year, no way of contacting xbox and my bank won't do anything because its not a fraudulent transaction. How the hell does anyone contact xbox.

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

If someone uses your bank details for an unauthorized online purchase, you should immediately contact your bank or credit card company to report the fraudulent activity and request that they cancel the transaction. You should also change any login information or passwords associated with your account. It's also a good idea to monitor your account statements closely for any additional unauthorized transactions. Keep in mind that you may also want to report the fraudulent activity to the police if the person has stolen your identity or if you suspect that the person may have used your information for other fraudulent activities.

Yes Scamming people by fraudulent and robbing their bank details and using xbox live as a service for these scams.