Xbox gives me green start-up screen, but nothing else

TriggeredLucio · May 20, 2021

After I turn my Xbox One on, I get the green start-up screen, then afterward my screen goes grey. I have tried the hard shut down and starting the console in low-resolution mode to no avail. When I press the home button on my controller, the screen will change shades of grey, but no menus will pop up at all. I have had this issue once before on this Xbox as well. If I hold the Xbox button on my controller, I can pull up the "turn off console/turn off controller/restart console" menu, but no other graphics will display on my Xbox.

:)

XBF Houmaidi O

The console will get stuck on the green screen when a system update does not apply itself to the console properly. The best way to solve this issue is follow our system update troubleshooting article. Be sure to let us know the results!

zMufa

My xbox one s goes to green screen on start up and is slow, sometimes it will go to the home screen, but will not let me do anything else (games, apps,etc.). I have tried a soft reset and hard reset but it just goes blank then sometimes back to
the green screen! Is my console done for? Please help!!

Hello, Does it stay at the green screen with the xbox logo on it or just a blank green screen?

LouisvilleBoy7

Iv tried this already. The green screen is solid. No menu nothing. I can hear the start up music. But the screen is solid green.

TomBowler1

Now my xbox just freezes on the start up green screen nothing happens after that very annoying

XA JJKILLERs

My xbox one s goes to green screen on start up and is slow, sometimes it will go to the home screen, but will not let me do anything else (games, apps,etc.). I have tried a soft reset and hard reset but it just goes blank then sometimes back to
the green screen! Is my console done for? Please help!!

Factory reset or offline update

Xbox gives me green start-up screen, but nothing else