Xbox gift cards not working and I can’t find help

So I can’t get my gift card back or anything that was $25 stolen from me for Xbox gift card is there any way y’all can find out what Xbox it was loaded to

When I add gift cards on my xbox account, I can’t see it on my ps5.. For example I redeemed a vbucks cards on xbox and it not showing on ps5

When you purchase an Xbox gift card, make sure that the currency you use matches the currency associated with the recipient’s billing account. Otherwise, the recipient will be unable to redeem the gift card.

If you redeem an Xbox gift card in a country that doesn’t match the country associated with your billing account, you won’t be able to use those funds.

The funds in your Microsoft account can’t be transferred after you redeem your Xbox gift card.

You can’t use funds in your Microsoft account to purchase physical goods from online stores.

Hi MajorBoat205425,

Thanks for reaching out to the forums. Regarding the Xbox Gift card per Microsoft's page you can use it as following:

• Both the Microsoft and Xbox cards work just the same. Once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows, and on Xbox. You can get the latest apps, games, movies, TV shows, and
  Surface, Xbox, and accessories.
• Gift cards do not currently work at physical Microsoft Stores.
• You currently cannot buy Office 365 with a gift card.

You can find more information here, I hope this helps.

I had a link pop up on my Xbox Home Screen that showed a offer to purchase Battlefield 2042 across Gen Bundle and receive a $10 gift card. After purchasing the game I haven’t received a gift card and can’t find the deal anywhere. I’m wondering if anyone has any suggestions of what to do.

I had the same pop-up on my Home Screen once, but did not take advantage of the offer and now I can’t get it to show up again. Does anyone know if that offer is being made anywhere else?