Xbox Gift Card Problem

Try this:

1. Make sure that your gift card is valid
   
2. Make sure that you bought the correct gift card for your Xbox.
   
3. Check that you have put the information from the gift card on the Xbox correctly.
   

Let me know if this solved your problem.

That's a region error:

Error 80122734 occurs when you try to redeem an Xbox gift card on Xbox 360
Problem

You see the following error code when you try to redeem an Xbox gift card:

• Error 80122734

This means that the currency that the gift card is in doesn’t match the currency used by your Microsoft account. For example, you have a gift card in Canadian dollars. That card can’t be redeemed on a US Microsoft account, which uses US dollars.

Solution

To resolve this problem, you can try to return or exchange the Xbox gift card at the retailer from whom you purchased it. Then, make sure that you obtain a card in the correct currency for your Microsoft account.

I'm so sorry for the issues you're having with your $25 Xbox gift card.

There are several reasons why an Xbox gift card may not work. Here are some things you can try to fix the problem:

Check the expiration date of the card. Xbox gift cards have a three-year expiration date. If your card's expiration date has expired, you will not be able to use it.
Check if the card has already been used. Xbox gift cards are unique and can only be used once. If the card has already been used, you will not be able to use it.
Check if the card is damaged. If the card is damaged, it may not work properly.
If you have checked all of these things and the card still does not work, you can try the following:

Contact the card seller. The seller can help you solve the problem.
Contact Microsoft customer service. Customer service can help you solve the problem.

So, you just restated my problem as the solution. Awesome. I don't know anyone with a 360, and do not have a credit card. I can use my microsoft account balance drafted from the gift card to purchase things from the microsoft store, but not the xbox store
on the xbox website, even though it is an xbox gift card, and not a "microsoft store" gift card.

Hi, Rob my name is oskayra, and will be a pleasure help you

sorry to hear that you can't use the balance on your xbox gift card, but let's try to solve the problem. There are a few reasons why you might not be able to use your Xbox gift card balance to make a purchase. Here are a few things to check:

Make sure the purchase is eligible for Xbox gift card balance. Not all purchases are eligible for Xbox gift card balance. For example, subscriptions, pre-orders, and certain digital items may not be eligible.

Check the region of your Xbox gift card and your account. The region of your Xbox gift card must match the region of your Xbox account. If they don't match, you won't be able to use the gift card balance.

Make sure your Xbox gift card is active. If your Xbox gift card was redeemed with another account, you won't be able to use it.

Check your payment settings. Make sure that you have Xbox gift card balance selected as your default payment method. To do this, go to Settings > Account > Payment & billing > Payment options and select Xbox gift card balance.

Try restarting your Xbox console. Sometimes, a simple restart can fix glitches or software conflicts.

If you have checked all of these things and you are still unable to use your Xbox gift card balance, you may need to contact Xbox Support for further assistance. They may be able to identify a specific issue with your account or the gift card.

Here is the link to Xbox Support:

https://support.xbox.com/

Remember that this is a public forum of the microsoft community where we are players like yo who try to help/guide other players to find the solution to the problems they are experiencing , however we do not belong to microsoft, this means that we do not have access to the aacounts or information of other players

I really hope your problem has been fixed with my help, let me know it and have a nice day. Oskayra.