XBox Games Pass won't allow me to install a game to D: Drive or an external drive

Earlier yesterday it randomly showed I was able to download it to my D: drive after I went to go eat dinner and come back, but still, almost every game doesn't allow me to use a drive to download them other than what seems like 4 games. My drives have enough space to download any game but for some reason, almost every game on the game pass won't allow me to install them on any of the drives.

Hi,

No, that won't be possible. The One S all digital can not use external Blu-ray drives.

The main reason would piracy. External drives (even if they could be approved) would be much easier to modify to allow installation of copied Xbox One games.

Good day!



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Thank you for your understanding.


Respectfully,



Microsoft Community Moderator

Hello blinkysquid,

Thank you for posting in Microsoft Community.



We understand that you are trying to install Halo: The Master Chief Collection however, the installation always gets stuck at 1%. Let us check on this together and sort this out in timely manner for you to get back to gaming.

For installation of games, there is a need to check if the game required specific requirements. Halo is one of the games that is best played when the Xbox app and the PC itself is up to date. However, getting stuck at 0% installation might also mean the game could be faulty or else there is a specific apps hindering the game to be installed. Before we begun the installation of Halo, let us try the troubleshooting for Xbox app for Windows. You may save the game to specific location you would like to.

• Restart device -
  
  • This will clear your computer’s memory/RAM.
    
• Keep your Windows updated -
  
  • Install PC updates including Optional Update. Guide - Update Windows
    
    • Settings > Update & Security (Windows 10) or Windows Update (Windows 11) > Check for updates > download updates and install > restart device and wait for the update to be done.
      
  • If you have issues with update, please check the troubleshooting steps available here - Troubleshoot problems updating Windows.
    
  • Update your Windows and Windows drivers:
    
• For the best game performance, make sure your system’s video card drivers (or display adapter drivers) are up to date. Drivers are available on the support website for your computer manufacturer, or if your computer system is custom built, on the video card manufacturer’s support website. Updating video card drivers can resolve game crashes, improve frame rates, and improve overall game performance.
  
• Update Xbox app and Gaming Services from Microsoft Store
  
  • Launch Microsoft Store app on Windows by searching it on Windows search bar.
    
  • Select Library > Updates & downloads > check if an update is available for the Xbox app or Gaming Services app.
    
  • If an update is available, select Update.
    
• Sign out your account on Microsoft Store and Xbox app. Make sure you are signed in to Microsoft Store and Xbox app with the same credentials.
  
• Uninstalling and reinstalling Gaming Services.
  
  • Right-click the Start button and select Windows PowerShell (Admin).
    
  • Type this command one at a time, press enter and wait:
    get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
    
  • Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
    
  • Restart your device and try to install the game again.
    

Source: Troubleshoot issues with the Xbox App for Windows



Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.



Sincerely,



Microsoft Community Moderator

Thank you! This solved part of the problem. The other problem which was told to me by Windows was that I was installing it to my hard drive which does not have Windows installed. I had to put it on the drive where Windows was installed.

What exactly does this message about drives say exactly? Perhaps you could post a picture?

The Windows Store - which Game Pass uses to install Game Pass games - should allow you to use any of your drives. My PC has four drives, three internal and one external and they can all be used to install games. Most of my games are installed on my third
drive which is a 2TB SSD.