Xbox Games Pass sorunu[Translation-Xbox Games Pass issue]

BaranAkın · Apr 24, 2020

Dün akşam Xbox Game Pass for PC satın aldım. Rise of the Tomb Raider'ı indirdim fakat şöyle bir hata alıyorum ve ardından oyun kapanıyor;

[Translation-I bought an Xbox Game Pass for PC last night. I downloaded Rise of the Tomb Raider, but I get a mistake, and then the game closes;]

Aynı şekilde Frostpunk'ı da indirdim onda hiç hata vermeden direk açılıp kapanıyor. Sebebi ve çözümüyle ilgili yardımcı olabilirseniz çok sevinirim.

[Translation-Likewise, I've downloaded Frostpunk, and it opens and closes directly without any mistakes in it. I'd appreciate it if you could help with the reason and solution.]

PC Özelliklerim;

Windows 10 Pro 64 bit

Gigabyte b450 aorus pro

2x 8GB corsair RAM 3200mhz

ryzen 7 2700x

GeForce RTX 2070

:)

XBF Brad A

Hi Baran,

Thanks for reaching out to the forums. We understand you are having issues launching a game. We recommend to try out the
guide for game play issues on Windows 10. There are many
different scenarios, we recommend trying all steps.

We recommend also try uninstalling and reinstalling the game.

Thanks,

Brad

OsmanSandallı

Aboneliği görmeme rağmen iptal etme seçeneği yok. Sorunumda bu tam olarak

__

[Translation - Although I see the subscription, there is no option to cancel it.
In my problem this is exactly]

XBF Eladio M

Hey Osman

Thank you for taking the time to post this on the Xbox Forums. We understand that you are experiencing difficulties with canceling your Xbox Live Gold subscription.

If you are attempting to
cancel your subscription off your console, I would encourage you to perform this action via the Microsoft website, and see if this works for you.

This can be done by following these simple steps:

Sign in to the
Services & subscriptions page of your Microsoft account using the link above.
Select Payment & billing under the subscription you’d like to manage, and then select
Cancel. If you don't see your subscription, make sure you’re signed in to the correct Microsoft account for that subscription.
Follow the on-screen instructions:
- If recurring billing is on, an option to end your subscription on its expiration date will be displayed, which will turn off recurring billing. An option to end your subscription immediately may also be available, depending on your subscription’s status.
- If recurring billing is off, a message will confirm that your subscription is already paid up through its expiration date.
- If your subscription is past due or suspended, you must pay the past-due balance before canceling.

Give this a try and let us know if this works for you!

XBF Crystal P

Hi there Osman,

Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with your subscription on your account.
For any billing or subscription issues, I recommend to
contact Customer Support for further assistance.

Hope this helps.

Zxello

Hello!.

Thanks for reaching out, I'll try my best to help you with this issue.

First of all I apologize this issue is most likely due to the outage with Xbox Services, you will have to wait for this to be solved.

Xbox-status | Xbox-support

Xbox Games Pass sorunu[Translation-Xbox Games Pass issue]