Xbox Games not Auto Updating

Hello Cjohnson6792, I am an independent advisor and I will be happy to help you today. My name is Khaji

Really the only thing you can do and what is recommended is that you
continue insisting with the Xbox team, explaining the situation in detail
since they are the only ones who can help you because they do have access to
the accounts and can see what possibly happened. . This forum is really not the
most appropriate medium to discuss your topic, especially since we as players do
not have the tools to help you as it is a sensitive privacy and security issue.

Below I will leave you the link so you can contact Xbox technical support:
https://support.xbox.com/contact-us

Note: Remember that Xbox chat is open Monday to Friday from 9:00 a.m. to 5:00 p.m. m. to 9:00 p.m. m.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this EVFD30

Your Xbox console energy mode is set to Standby?
Please double check that using this article if needed:
https://support.xbox.com/help/hardware-network/...

If yes, may I know automatic updates for your Xbox console and apps are enabled?
If needed check this other article:
https://support.xbox.com/help/hardware-network/...

If that's the case, try disabling automatic updates temporarily
After that power cycle the console:
1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
2. Unplug the console's power cable from the console and from the power outlet. Wait 5 minutes.
Important: Be sure to wait at least 5 minutes. This step resets the power supply.
3. Plug the console power cable back in.
4. Press the Xbox button on your console to turn it on.

And finally enable automatic updates for everything again

Was it 18 hours continuous gaming? As if not you should have had a few game saves at least.

Still a stupid thing to do though, should have just turned off auto updates.

Are you serious? The xbox should be able to tell you're in game and not update until said game is shut down, auto update without that ability is useless.

Hey there,

Are you using a limited network ?

Hello brad

I think my Xbox did one auto-update within the past year or even longer ago. It doesn't matter wether it is a major Update or just a small Bugfix, it won't Update until i press the download button or turn the Xbox on.