Xbox Games gone

I recently did a reset on my console, but chose to keep my games. After the reset, my games and my apps were gone, but my storage is still 97.6% used just like before. Also, my games and apps fails to load, and when I go to install my games from the store,
the glow around the install button goes away, and I lose the ability to install my games. Please help.

:)

 

Everything has been deleted from my hard drive!!!

Turned on my Xbox today and all of my achievements are gone, purchased games are gone, dlc's are gone. Everything. Just gone, 3 years of game data just disappeared. And when I loaded my game it told me it was last played on a different console. Anyone
have any idea what happened to my Xbox!?

 

Character gone. Game progress gone.

my son and I were playing together on the same network. We both decided to take a quick break. i logged out and left the game on. I came back to the game like 10 minutes later and it was in the process of starting a new game. I picked up the controller and
stopped it and went to load up my game to continue up playing and my game character was gone and the only option I had was to start anew game. When I want to tell my son. He just left the game on. He said while he was logged out that he saw the screen go black
and start a new game. He alsowentto go load his character and behold his character was gone too. Is this some glitch? I was level 13 and my son level 11. I am not going to freak out about losing my progress being I wasn't that far but I did do a lot to get
where I was out. I just want to make sure whatever happened doesn't happen again or I will not play it anymore. can anyone explain what happened?

 

You may need to contact phone support to resolve the issue.

I couldn't find anything on this issue.

 

You may need to reformat that hard drive...

Sorry for your loss.

-Immortal