Xbox gamertag selling my hacked gamertag

Discus and support Xbox gamertag selling my hacked gamertag in XBoX on Consoles to solve the problem; To be short, About 3-4 days ago my account was hacked, i talked to Xbox services, and even submitted a form under them, those didn’t work at all. I... Discussion in 'XBoX on Consoles' started by Might Dai, Feb 20, 2022.

  1. Might Dai
    Might Dai Guest

    Xbox gamertag selling my hacked gamertag


    To be short, About 3-4 days ago my account was hacked, i talked to Xbox services, and even submitted a form under them, those didn’t work at all. I only was able to get it back even through submitted my claim to get my account back, by providing some cars info and recent purchases and account passwords over my time of having the account. though it’s currently still locked, because “suspicious activity” which no wonder, I did report it was hacked the day it happened. My gamertag is gone. My account was hacked FOR my gamertag, not my gamerscore, or followers or anything it’s because my gamertag is an OG gamertag. It was changed that very same day. And what’s crazy is after continuous talks with multiple different Xbox support agents . And looking through Xbox Forums for people of the a similar issue Xbox most likely cannot get my rightful gamertag back?

    Here’s what I’m asking on this forum truly for, how is it that the gamertag i owned while I was being hacked can be taken from me and Xbox not know how to retrieve it for me? My accounts gamertag was transferred to brand new account, no gamerscore, no friends, no games nothing, in the policy that one of your representatives told me it at least takes around 30 days for a gamertag that’s changed, for that gamertag to become available, but it magically appears on a brand new account In not even 24 hours, and Xbox doesn’t think that’s a little bit suspicious? Not only is it on a brand new account, but like I’ve emailed support, my gamertag is actually being sold for $800 on an Instagram account known for selling gamertags which is against your policy? I’ve mentioned this to support 3 times now and they haven’t even batted an eye at this. I know this because I have friends in the gamertag community, there’s tons on accounts on multiple platforms that sells OG gamertags

    To finish this off, I just want to know why my account can be hacked, my gamertag taken from me and now is gonna be permitted to be sold?? And all Microsoft can do, a multi billion dollar company, is maybe unlock my account, and send me on my way with the random gamertag the hacker changed it too.

    I would like to verbally speak with someone of higher power in the Xbox account recovery, instead of waiting 2-3 days for a 1 email response, I got proof of everything I mentioned from pictures of emails of my info being changed to pictures of my Xbox gamertags being swapped to a new account and now is being sold for 800$, Microsoft support cannot do anything for this matter they all redirect me, I just want to talk to someone who can explain this all to me or maybe even fix all this if possible please.

    :)
     
    Might Dai, Feb 20, 2022
    #1
  2. Mellerker600 Win User

    WILL YOU EVER FIX XBOX LIVE, IT HAS BEEN IN RED/LIMITED STATUS ALL WEEK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Not sure why so strict on selling gamertag are you trying to protect my accounts from getting hacked from someone.
  3. Wet Dreems FTW Win User

    Someone hacked my Gamertag and is trying to sell it

    When I rang up the Xbox live account support people it was difficult to communicate to them that I had access to the email address but it wasn't my Gamertag. I had no idea what new email address could be linked to the gt and have no idea of the security
    info.

    Would it be possible to just give them the info on the back of my Xbox? So they can see I created the GT and it's mine.

    EDIT: Just realised I signed into a hotmail account and it's changed the gt I'm signed into. I made this thread.
  4. VernierSlake Win User

    Someone hacked my Gamertag and is trying to sell it

    Brushing aside the fact you've given this person free advertising for his sale on a widely read public forum if you want that GT back you need to call up support and get an unauthorised access investigation started, if it finds in your favour you'll get
    your GT back and the ban lifted (because you weren't in control of the account at the time).

    As an aside for everyone this is exactly the reason why you must get these investigations started ASAP. Don't bother prioritising fighting over control of the account yourself, just get the UAI started as soon as you realise something is up, the account will
    get locked down and you're sorted. If you try and do it yourself you're asking for a large bill to be run up on your credit card.
  5. VernierSlake Win User

    Someone hacked my Gamertag and is trying to sell it

    Call them back > say "this is my GT, it's been stolen from me and I'd like to start an unauthorised access investigation" > they'll take some details from you and get the ball rolling > Investigations people will look up that GT see that your info was on
    it prior to being changed and you'll get your account back. They're aware of the fact that these people change the info to their own when they've commandeered an account so they're not expecting you to know the new info.
  6. Daft Badger Win User

    Buying gamertags

    Buying & selling gamertags is strictly against the terms & conditions & will result in a permanent ban.

    Please do not post links to hacking forums.
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Xbox gamertag selling my hacked gamertag

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