Xbox gamertag change error message

What type of error are you getting when trying to change his gamertag?

Here is a link to instructions on different ways to change the gamertag.

Instructions on how to change gamertag

If you followed the instructions on how to change the gamertag from this link and are getting an error message we would need to know what the error message is that you are getting.

Hi WillManuel.

My name is Renato.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Like all users of this community, I don't have access to your data or your account. I can only advise you based on my knowledge and experience.

I'm sorry for your problem. If you're trying to make the change via PC, I recommend clearing the cache and history of your browser or using an alternative browser. You could also try performing the operation from the console. Here is the link to the guide with all the details regarding the gamertag.

https://support.xbox.com/help/account-profile/profile/change-xbox-live-gamertag

If you continue to have the problem even after following the correct procedure, I recommend contacting official support at

https://support.xbox.com/contact-us

Kind regards
Renato

Hello httpsbecky,

Thank you for posting on the Xbox forums. We understand that you are interested in changing the gamertag that was assigned to your Microsoft account. Once an Xbox profile is created on a Microsoft account, the account is automatically assigned a gamertag.
Each account gets one free gamertag change. We have a support article which explains how to

change your account's gamertag. The article provides steps on how to change your gamertag through the Xbox website. Does an error message or error code appear when you attempt to change your gamertag online? Be sure to let us know the results!

Hello André,

Thank you for posting on the Xbox forums. We need a little more information to make sure we provide the correct solution. Are you attempting to change your gamertag on an Xbox One, Xbox 360, Windows 10 computer or a mobile device? Does an error message
or error code appear when the issue occurs? We recommend attempting to
change your gamertag through the Xbox website. Does an error occur when you try to change your gamertag through the website? Be sure to let us know the results
André!

Hi Evan,

Thanks for reaching out to us with this issue. If you are getting an error code or message when trying to change your gamertag via the console, then you may want to try to change your gamertag from a different device. Gamertags can only be changed by you
from your account and support or forums team members cannot do so for you. Our support article How to change your Xbox gamertag
can also help out a lot as well.

If you are getting an error code, you can look it up
here. If you're receiving a specific error message, would you kindly post it here so that we can further assist you with it?

I hope this helps out and please let us know the results!